Reliance General Insurance — Non Payment of claim for 1.5 yrs | |||
I had submitted an accident claim on 8/9/2009. The claim # is [protected]. Although this claim has been passed 1.5 years ago, it has not yet been paid to me. Reliance says it prepared a cheque for the dealer Punjab Automobiles (Mahindra dealer), but the dealer says he has never reveived the cheque. For 1.5 years I have been following up with both as i paid the car repair bill from my pocket. It is quite harrasing for me, as no one is ready to take the ownership of the two. As my insurance policy is with Reliance, i think it is their responsibility to update me, own this goof-up, and take care of my problem to the point where they pay me the money they have approved. I am getting very frustrated and stressed with Reliance General Insurance and Punjab Automobiles (Mahindra Dealer) and my continuous follow-ups are not yeilding any results. Also, when I call Reliance General Insurance toll free claim number , after waiting in queue for the call centre agents for 4-5 minutes, the call is also immediately disconnected as soon as it reaches the agent - possibly intentional treatment for all customers. I need my claim amount provided to me immediately, and damages for mental harassment for delaying and stone-walling me beyond all possible tolerance. Was this information helpful? | |||
 3 Comments | |||
Comments
Hi
I filled a claim no.[protected] on 17-oct-2008 but still i didn't received my claim amount.
I submitted all the neccesary documents in the reliance office.Pls advice me when will i get my claimed amount.I am Very much upset with your this kind of service.
My servevor is Mr. Santosh Choramale
Bregds..
Manish N.
I filled a claim no.[protected] on 17-oct-2008 but still i didn't received my claim amount.
I submitted all the neccesary documents in the reliance office.Pls advice me when will i get my claimed amount.I am Very much upset with your this kind of service.
My servevor is Mr. Santosh Choramale
Bregds..
Manish N.
reliance general insurance/policy — non payment of claim
ilodge a claim no[protected] but till date my cliaim pending kindly take needful actionCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
Reliance General Insurance — non payment of claim
my vehicle met with an accidnt near billawar jmmu on 13-11-08. the for was registered and on same day and company office at jallandhar was informed. on 14-11-08 telephonically. the surveyor inspected spot and sent his report where he mentioned the date of allotment of claim as[protected]. but now company office at jmu says the date of allotment of claim is 18-11-08 . since my policy lapsed on 15-11-08 they are not paying me claim. pls.advice me in the matter