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Reliance General Insurance Complaints & Reviews

2.6
Updated: Feb 26, 2026
Complaints 480
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236
Unresolved
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Reliance General Insurance reviews & complaints(480)

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V
vinaygandhar
from Mumbai, Maharashtra
Feb 26, 2026
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reliance commercial vehicles (passengers carrying 4w<6) package policy

Address: Koparkhairane, Navi Mumbai, Thane, Maharashtra, India, 400709
Website: www.reliancegeneral.co.in

I have registered for the claim along with police report and forms, the insurance company rejects and says some date is mismatching, and I did not get any claim number.

Few days ago, I received a SMS for NCB bonus recovery:

Dear Customer, This is in relation to NO CLAIM BONUS recovery of Rs.851.00 on your Motor Policy no.[protected]. Please make payment within 15 days to continue enjoying the benefits...
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Dear Sir/Madam,

I am filing this complaint regarding the denial of my valid claim for Trip Cancellation & Interruption.

I travelled to the UK under the above policy. The expenses claimed arose from trip interruption, and all losses being claimed occurred after 20 August 2025, which is within the valid policy coverage period (20 Aug 2025 to 30 Sep 2025).

The insurer denied the claim only on the...
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B
bikashroy92
from Kolkata, West Bengal
Oct 23, 2025
Oct 25, 2025
This thread was updated on Oct 25, 2025
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Agent code surrender/Terminate need NOC

Dear Sir/Madam,

I want to inform you that I had Agent code with Reliance General Insurance Agent code is 20A43939 and I had already applied for code cancellation on[protected] and handover to the company Offer Letter and Id card. But still on IRDAI panlookup portal it's showing Inforce my code.So, for that reason I'm not able to join in a company as a employee, kindly do the process as soon as possible it's very urgent for...
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D
Deepakpotterboy
from Rewari, Haryana
Jun 20, 2025
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Urgent Request to remove my PAN from IRDAI portal

Address: Sadhushah Nagar Rewari 123401

Respected sir,

My name is Monu i have joined Reliance General Insurance Company as an agent on 10th March 2025. I haven't doing any business for that company and due to financial issues i applied for job at Policy Bazaar where i got selected but due to pan card activated on IRDAI portal i wont be able to join the company my joining date is 23 june 2025 and my pan number looked up in irda portal soo i request you to please...
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H
Hariomdutt
from Gurgaon, Haryana
Apr 11, 2025
Apr 11, 2025
This thread was updated on Apr 11, 2025
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Complaint Against Reliance General Insurance for Unjust Claim Rejection

Dear RGICL Team,

Thank you for your response regarding my health insurance claim (Claim No.[protected] under Policy No.[protected].

However, I am disappointed to learn that the claim continues to be denied on the basis of a supposed pre-existing condition. I would like to respectfully reiterate that the treating doctor has clearly certified in the duly filled and signed Part B of the claim form that...
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B
barun23
from Siliguri, West Bengal
May 30, 2024
Mar 27, 2025
This thread was updated on Mar 27, 2025
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Insurance posp code

Posp code cancild...
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J
Feb 13, 2024
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Deactivate my agent code

Address: 113 matkota deoband SAHARANPUR

I request please deactivate my Reliance general insurance agent code my code number is :- 23P59055 and my PAN card number is :- BRGPJ2310E
We are canceling our code because Reliance General Insurance is not guiding us well. My contact number [protected]...
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R
from Kollam, Kerala
Aug 9, 2023
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Agent Licence Cancel and Surrender

Request submitted on 15/05/2023 for surrender (cancel ) IRDA Licence under the above-mentioned intermediary code My Pan No ANPL9746Q,

submitted at my service Branch Kollam, Kerala 691001, till date it showing active,...
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P
Pravin Shirsath
from Pune, Maharashtra
May 20, 2023
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False Promises to sell the Reliance Nippon Insurance Policy

Address: Unit Nos. 401B, 402, 403 & 404, 4th Floor, Inspire-BKC, G Block, BKC Main Road, Bandra Kurla Complex, Bandra East, Mumbai - 400051. T +91 22 6896 5000

This email is regarding cheating through the fraudulent information provided by me from a representative who claimed he was from Reliance Nippon.

I am Pravin Shirsath and purchased a policy in Jan2021 for my wife with policy details as:
Policy No: 53849298
Policy Holder: Mrs. Purva Pravin Shirsath
Policy Plan: Reliance Nippon Life Guaranteed Money Back Plan

In the first week of Jan 2021,...
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Y
Y Chandrasekhar
from Visakhapatnam, Andhra Pradesh
Apr 27, 2023
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Need pan number deletion in irda portal and reliance general noc

Address: VISAKHAPATNAM, ANDHRA PRADESH

Dear team,

i applied noc in reliance and followup for the last 6 months. There is no reponse from them. Request you to delete my pan number in irda portal. And provide noc from reliance.

Irda code
company---reliance general insurance co.Ltd
code---16a33306
name--suda vijaya durga
pan number- bappv8911h

ph no: [protected]
email: [protected]@gmail.Com...
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C
Chaitanya Tantenapally
from Nalgonda, Andhra Pradesh
Mar 7, 2023
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Removal of PAN number and cancellation of Agent code

Dear concern,
I have agent code with Reliance General Insurance Company Limited, since 2015 but I am not doing business now kindly cancel my agent code as
Code: 18A13681
PAN no : AINPC2952L
Name : Chaitanya T
Mobile no: [protected]
Email id: [protected]@gmail.com
Due to my personal reasons want to cancel my agent code. Please do needful as early as possible
Thanking you
Chaitanya...
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T
talwarsandesh1981
from Jammu, Jammu and Kashmir
Jul 8, 2022
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Claim Regarding

Address: H No E62 Lane No 3 Shiv Nagar Jammu 180001

Date of incident[protected]
sir I met with accident on[protected] on Rajbhag Kathua at 7.30 pm with other vehicle and damage with left side mirror, left door left back light and bumper alongwith some scratches on right side also and on[protected] i drop my vehicle to Jammu Motors garages and go for claim like side mirror, back light, bumper side window etc but they didn't approve my claim for side mirror, back light, bumper etc and...
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S
SAMEER ZUHEAR MOHAMMAD
Jul 7, 2022
Mar 27, 2025
This thread was updated on Mar 27, 2025
Resolved
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Did not receive my Travel Insurance after payment

Dear Team,
My name is Mohammad Sameer Zuhear
I have bought an international travel insurance recently
mode of payment : Phone Pay
The amount has been deducted but I haven't received a customer copy of my insurance. I tried calling toll free number but it was of no help
I am attaching the transaction details.
I hereby request you to look into the issue and resolve it as at the earliest....
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S
Srinivas Doddi
Jun 1, 2022
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Money debited but policy not generated

I went to the reliance website via link they sent me on sms from VM-RELGEN, it opened their website with all my vehicle details and premium Breakup.

I have made a payment with paytm upi, money has been debited but have not received the policy....
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S
sajal rawat
Jan 12, 2022
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Regarding refund of policy

Hi sir, I am Sajal Rawat. My brother Bhaskar Sharma took travel insurance from Reliance general insurance through policy bazar for me. Policy number :[protected]. I have raised service request so as to get refund. Service request :[protected] .The service request is already closed. Due to some technical issue his bank account is closed in which the refund ought to come. I request you to please refund my amount of Rs 881 in my different...
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I was frauded by some fraud agents who are using the name of a Government body i.e. GBIC/ECOI.

Please don't respond to them

details of some people who are calling :-

Mr. Rajiv Gupta or Rajiv Malhotra (called himself a GBIC person)
mob. nos. [protected], [protected], [protected], [protected]

and an email id of Mr. Rajiv - m.[protected]@gmail.com

Mr. Alok Mehta and...
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G
Guhansm08
Mar 2, 2021
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Claim processing fraud

Address: Reliance General Insurance Co Ltd Krishe Sapphire Krishe Block, III Floor South wing, survey No 88 Hi Tech City Main Road, Madhapur, Hyderabad 500081

Hi,
I wanted to share my worst experience with the worst insurance company, no customer service and no professional ethics.

I planned a trip to Shirdi (with my family wife & son) on 10 Feb 2020 on Spicejet (PNR-QB9DGZ) through make my trip. During the booking make my trip offered a travel insurance from Reliance General Insurance. So I booked the travel insurance.

On the day of travel my flight (SG329)...
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S
Shagulss
from Chennai, Tamil Nadu
Feb 7, 2021
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Premium not generated but payment debited

Dear Team,

I was trying to bye insurance premium on reliance general insurance and filled all vehicle details and pay amount through online, actually payment debited but policy not generated after that I mailed their customer care mail id after they ask all they details like transaction ID and share that details after that said will resolve issues with expect closure date[protected] even that time crossed no response from...
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M
mdmeraj11
from Delhi, Delhi
Dec 27, 2020
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Fraud policy sold by mr north india finserve pvt ltd

Address: 210 Surya kiran Building new delhi 110001

Hello Team,

I fraud happen with me through your one of the agent advisor Mr North India FinserviZ Pvt ltd firm. They called me and told me that they are calling from General Body of Insurance Council, ( GBIC) pretext, last year. I had a, ongoing issue with my Insurance policy & they asked the details & claimed that Future Generali can help & can retrieve all my money from an insurance firm. But for this I need to opt for a...
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R
reliancerjs
Nov 19, 2020
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Claim not settled even after 4 months

Address: Nagin Rohit, c/o Dr. soni Laboratory, Vama Square complex, o/s Panigate, Vadodara-390019, Gujarat state

Corona claim not setteled for 4 moths---
corrospondance made with RGICL
email id : rgicl.[protected]@reliancegeneral.co.in
rgicl.[protected]@relianceada.com
rgicl.[protected]@relianceada.com
rgicl.[protected]@relianceada.com

Dear sir,
Ref. : Request No. 21143917 raised on Dt.[protected] through RIVA
Sub : Naginbhai Rohit - Claim No. [protected]
Policy No.[protected]br...
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