Reliance General Insurance Complaints & Reviews

I have registered for the claim along with police report and forms, the insurance company rejects and says some date is mismatching, and I did not get any claim number.

Few days ago, I received a SMS for NCB bonus recovery:

Dear Customer, This is in relation to NO CLAIM BONUS recovery of Rs.851.00 on your Motor Policy no.[protected]. Please make payment within 15 days to continue enjoying the benefits...

Dear Sir/Madam,

I am filing this complaint regarding the denial of my valid claim for Trip Cancellation & Interruption.

I travelled to the UK under the above policy. The expenses claimed arose from trip interruption, and all losses being claimed occurred after 20 August 2025, which is within the valid policy coverage period (20 Aug 2025 to 30 Sep 2025).

The insurer denied the claim only on the...

Dear Sir/Madam,

I want to inform you that I had Agent code with Reliance General Insurance Agent code is 20A43939 and I had already applied for code cancellation on[protected] and handover to the company Offer Letter and Id card. But still on IRDAI panlookup portal it's showing Inforce my code.So, for that reason I'm not able to join in a company as a employee, kindly do the process as soon as possible it's very urgent for...

There is an unacceptable delay and repetitive procedural lapses I am experiencing in connection with my health insurance claim under policy number Policy No.:[protected], Inward No.: CL-[protected]-05

Despite having submitted all the required documents multiple times, I continue to receive repetitive requests from the Reliance team asking for the same documents that have already been acknowledged as received earlier. This pattern strongly suggests either a serious breakdown in internal communication or a deliberate attempt to delay and deny a legitimate claim.

Respected sir,

My name is Monu i have joined Reliance General Insurance Company as an agent on 10th March 2025. I haven't doing any business for that company and due to financial issues i applied for job at Policy Bazaar where i got selected but due to pan card activated on IRDAI portal i wont be able to join the company my joining date is 23 june 2025 and my pan number looked up in irda portal soo i request you to please...

I, Neeraj Kumar Pandit, took a personal loan from YES Bank, during which I was sold a Personal Loan Care Insurance Policy by Reliance General Insurance. The policy promised coverage for 6 months of EMI payments in the event of job loss or termination.

In October 2024, I lost my job at Husk Power Systems and promptly filed a claim under the policy. Despite submitting all required documents, including a termination letter issued by the Labour Office, my claim has faced undue delays. YES Touch (YES Bank's grievance redressal) has repeatedly rejected the documents, citing the need for additional stamps, even though the letter is on the company's official letterhead.

This continuous harassment has caused significant mental and financial distress, as I am unable to pay my EMIs due to the job loss.

I request immediate settlement of my claim and appropriate compensation for the undue hardship caused.

Dealer Name: YES BANK LTD. (Agent for Reliance General Insurance Co. Ltd.)

Dealer Address: YES BANK LTD, [Your Branch Address]

Dealer Email: [protected]@yesbank.in

Dealer Contact Number:[protected]YES Bank Customer Care)

Policy Number:[protected]

Claim Reference Number: [protected]

Date of Job Loss: October 2024

Dear RGICL Team,

Thank you for your response regarding my health insurance claim (Claim No.[protected] under Policy No.[protected].

However, I am disappointed to learn that the claim continues to be denied on the basis of a supposed pre-existing condition. I would like to respectfully reiterate that the treating doctor has clearly certified in the duly filled and signed Part B of the claim form that...

Respected Sir / Madam,

I am writing to lodge a formal complaint against Reliance General Insurance (RGI) for the unjust rejection of my medical claim number[protected].

I had taken a health insurance policy from RGI and had been paying my premiums regularly. However, when I filed a claim for reimbursement of Rs. 28401 for a necessary cancer surgery of my wife, it was denied on the grounds of alleged non-disclosure of a pre-existing condition.

I would like to clarify that the ulcer on my wife's tongue, which was present two years ago, was a separate issue that healed over time. The diagnosis of tongue cancer (Carcinoma of the right lateral border of the tongue, CT2B N1M0) was a new development that significantly worsened in December 2024, leading to her official diagnosis on January 20, 2025, at the Post Graduate Institute (PGI) Chandigarh. Therefore, there was no misrepresentation or non-disclosure of any material fact by me during the policy inception.

Despite providing all necessary documents and clarifications, my claim was unjustly denied. This has caused me significant distress and financial strain.

In light of these circumstances, I have requested RGI to cancel my policy with immediate effect and refund my renewal premium amounting to Rs 14551, that I paid on March 19, 2024. However, I have not received any satisfactory response from them.

I am now seeking your intervention in this matter. I believe that the court will provide an impartial judgment on this matter. I hope that this complaint will prompt a thorough investigation into the practices of RGI and ensure that consumers' rights are protected.

Sincerely,

Hari Om Phone:
[protected] & [protected]

I hold an insurance policy with Reliance General Insurance. Recently, I had to file a claim . Unfortunately, during the claim process, I had an unpleasant experience with the surveyor assigned to my case, Mr. Ajit kumar

He always exhibited unprofessional behavior, ignoring the calim formality and telling (ऐसे थोड़े होता है जैसे हम कहएँगे उस तरह से आपको करना होगा 1 हफ्ता से अधिक हुआ तो किया हुआ और समय लगेगा हमने कहा हो कुया आपके md ceo का गाड़ी रहता तो यही जबाब मिलता उन्होंने कहा कोई मतलब नही है)
He never responded correctly
his conduct was not only disrespectful but also added undue stress to an already difficult situation.

Furthermore, my claim has been unjustly delayed without a satisfactory explanation. Despite providing all the necessary documentation and following the required procedures, I have not received a fair resolution.

I request your immediate intervention to address this matter. I believe this issue does not reflect the values and standards of Reliance Industries, and I am confident that you will ensure a prompt and fair resolution.

I look forward to your response and resolution of my claim.

Thank you for your attention to this matter.

Sincerely,
Abhijeet Bharadwaj
[protected]

It is observed that as per Reliance insurance marine policy[protected] the total premium amount is Rs 249/- only whereas yAGRAWAL PACKING SOLUTION PACKERS AND MOVERS with the help of reliance representative Sh Roshan Duhan mobile [protected] charged from undersigned Rs 21, 000/- as per attached inoice no. 51 dated 31.01.2024 (Copy attached)
The policy details:
Marks No.s/Containers No : HR57A2015, Mode of Transit : Road
Carrier Name / Voyage No/ Transporter: AGRAWAL PACKING SOLUTION PACKERS AND MOVERS

Posp code cancild...

I Purchase Car from Mg Motor india Gorakhpur With Vichile no- UP53EM5323 and MG motor have insured my car under Relince general insurance. last 3 month ago my car got damage and i have claim insurance with zero depth and insurance company and Mg Motor Gorakhpur after varification the deside my car under total lost and they told me amount will refund which is Ex Showroom Price and now after 3 month they denide for refundeble and they told me only for repairing, they are hiding from me there is no transperency. i have attached conversation from relience and mg motor.kindly see the detail below of conern person of MG motor and Relience general insurance.
Shourabh pandey MG motor (Service Adviser)-[protected]
Sanni Relience General Insurance- [protected]
Car Owner Name -Brijesh Vishwakarma- [protected]
Vachile No- UP53EM5323
policy no[protected]

I request please deactivate my Reliance general insurance agent code my code number is :- 23P59055 and my PAN card number is :- BRGPJ2310E
We are canceling our code because Reliance General Insurance is not guiding us well. My contact number [protected]...

My vehicle met in small accident and raised a claim#[protected] to repair it.

Goutham and Surender was involved in survey of my vehicle from Reliance.

Unfortunately, a auto was hit my vehicle and it caused several scratches on left side of vehicle.

I provided all necessary documents to claim the insurance including "Police panchanama". Still they are not believing what happened in accident and Goutham thinking in his own way and he is not considering police certificate. They verified on accident spot and verified properly but still Goutham is behaving like a BOSS and rejecting all my proofs.

After long discussion, he is approving around 2-3k amount of damage and it is absolutely worst.

I fed up with his service and withdrawn my claim with no second thought.

I need proper inquiry on this and need immediate action on Goutham rude behaviour.

Please go through my claim details and if all documents are valid then please act and do the needful.

If you need, will share police enquiry certificate.

Finally don't encourage persons like Goutham and don't spoil the reputation of company.

You will loose customers such type of behaviour and treatment.

Surveyor name and mobile number for your reference:

Goutham:[protected]
Due his rude behaviour i withdrawn the claim.

My Agency Code : RGI22A45889.
I have got job in corporate company & my Offer Letter is on hold due to want of NOC & Pan needs to be deactivated from IRDAI Portal.
I am writing mails to my Sales agency Manager since March -2023 & trying to reach him. But he is not bothered to reply mail & process NOC & also not attending my calls.
Because of his careless ness & ignorance, am not ready to loose my Job.
I request you pls deactivate my Pan No. BNIPA3024L, contact No. [protected]

Dear sir/madam

To the Reliance
General insurance
Company

Dear sir/madam

I m RGI posp agent. My name is Jagga singh my posp code is 22P52076 i joined RGI last year .
I m struggling for noc last 3/4 month but my rm still not supporting me not provided me noc .
My code was blocked last 2 months
But still noc not given me by the company.
I request to you pls help me to find my noc soon as possible.

Thank you
Regards
Jagga singh

Request submitted on 15/05/2023 for surrender (cancel ) IRDA Licence under the above-mentioned intermediary code My Pan No ANPL9746Q,

submitted at my service Branch Kollam, Kerala 691001, till date it showing active,...

This is in reference to the resolution given by Mr Vikash on the complaint no[protected] for policy no.[protected]
A mail was put to the company on 27th July 2023 that the new reports will be shared with them but after they have given a confirmation on the waiting period of the PED. The company has still not reverted to that. The clarification on the waiting period was first raised to Anil Chandani on 11th July over WhatsApp chat to which he said that the same will be taken up by the team but no clarification has been received.

The company is again dragging the case till its next renewal so that they don't have to compromise on the waiting period. The company has no reasons to apply the waiting period on the policy has they have already passed all the claims that rose out of the PED. Anil Chandani had too tried this trick with as he had asked the Insureds family to default on the premium payment on the day of renewal and had asked that the insured should make the payment in the grace period so that he can talk to the underwriter for the new quotation which was include the PED too. it been 4-5 months since the renewal the company and its GRO and Anil Chandani are still not able to resolve the case. Also the company has been re-iterating this again and again that the insured had not disclosed the the PED in the Tele MER but if this was the case why were the claims passed or why was the tele MER recording not shared with the insured despite multiple request and how has the company cleared all the claims?

A written communication is required from the company on the waiting period of the PED (waiting period does not apply since all the claims have been passed) and accordingly the reports will be shared. As it is the reports are just required to calculate the loading charges.

My father's policy is with Reliance General Insurance since 2022 under policy no[protected] and now policy no.[protected] for Insured- Jai Kumar Gulati

The company has been harassing me and my senior citizen father by not adding his pre existing diseases in he policy.

The diseases were earlier not added in the policy because of the fault of an employee- Sneh Lata. I had raised a claim for my father in Jan 2023. Since then i have been dropping mails and messages to GRO and Anil Chandani to add the pre existing diseases. Though the claims were settled by the company after months of fight but they are now asking irrelevant documents and after questioning them they have stopped reverting to calls/ mails and text messages.

They are not communicating so that i can provide them relevant documents and close the case, neither they are confirming if the pre- existing diseases will have a waiting period.

Please remove my Pan card details from IRDA website.
Company name is Reliance General lnsurance Company Limited.
Agency Code is 19A23044
Pan Card is ATPPB1725P