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Reliance General Insurance Complaints & Reviews

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Updated: Oct 23, 2025
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Reliance General Insurance reviews & complaints(475)

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B
bikashroy92
from Kolkata, West Bengal
Oct 23, 2025
Oct 25, 2025
This thread was updated on Oct 25, 2025
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Agent code surrender/Terminate need NOC

Dear Sir/Madam,

I want to inform you that I had Agent code with Reliance General Insurance Agent code is 20A43939 and I had already applied for code cancellation on[protected] and handover to the company Offer Letter and Id card. But still on IRDAI panlookup portal it's showing Inforce my code.So, for that reason I'm not able to join in a company as a employee, kindly do the process as soon as possible it's very urgent for...
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J
JesnaK
from Angamaly, Kerala
Jul 1, 2025
Jul 1, 2025
This thread was updated on Jul 1, 2025
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Address: KATTAKKAYAM HOUSE, KALTHOTTY PO

There is an unacceptable delay and repetitive procedural lapses I am experiencing in connection with my health insurance claim under policy number Policy No.:[protected], Inward No.: CL-[protected]-05

Despite having submitted all the required documents multiple times, I continue to receive repetitive requests from the Reliance team asking for the same documents that have already been acknowledged as received earlier. This pattern strongly suggests either a serious breakdown in internal communication or a deliberate attempt to delay and deny a legitimate claim.
Reliance General Insurance customer support has been notified about the posted complaint.
Jul 01, 2025
Updated by JesnaK
I have been facing an unacceptable delay and repetitive procedural lapses, in connection with my health insurance claim under policy number Policy No.:[protected], Inward No.: CL-[protected]-05

Despite having submitted all the required documents multiple times, I continue to receive repetitive requests Reliance team asking for the same documents that have already been acknowledged as received earlier. This pattern strongly suggests either a serious breakdown in internal communication or a deliberate attempt to delay and deny a legitimate claim. The latter has been reported several times by different consumers. So, I doubt that is the case.

This not only causes immense inconvenience but also reflects poorly on the efficiency and transparency of the claim processing procedures.
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    Address: Yes Bank, 2nd Floor, Rajendra Ram Plaza, Exhibition Road

    I, Neeraj Kumar Pandit, took a personal loan from YES Bank, during which I was sold a Personal Loan Care Insurance Policy by Reliance General Insurance. The policy promised coverage for 6 months of EMI payments in the event of job loss or termination.

    In October 2024, I lost my job at Husk Power Systems and promptly filed a claim under the policy. Despite submitting all required documents, including a termination letter issued...
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    A
    Abhijeet Bharadwaj
    Feb 1, 2025
    Mar 27, 2025
    This thread was updated on Mar 27, 2025
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    Insurance related

    I hold an insurance policy with Reliance General Insurance. Recently, I had to file a claim . Unfortunately, during the claim process, I had an unpleasant experience with the surveyor assigned to my case, Mr. Ajit kumar

    He always exhibited unprofessional behavior, ignoring the calim formality and telling (ऐसे थोड़े होता है जैसे हम कहएँगे उस तरह से आपको...
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    A
    AKTak
    from Noida, Uttar Pradesh
    Jul 3, 2024
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    Address: HYDE PARK sector 78

    It is observed that as per Reliance insurance marine policy[protected] the total premium amount is Rs 249/- only whereas yAGRAWAL PACKING SOLUTION PACKERS AND MOVERS with the help of reliance representative Sh Roshan Duhan mobile [protected] charged from undersigned Rs 21, 000/- as per attached inoice no. 51 dated 31.01.2024 (Copy attached)
    The policy details:
    Marks No.s/Containers No : HR57A2015, Mode of Transit : Road
    Carrier Name / Voyage No/ Transporter: AGRAWAL PACKING SOLUTION PACKERS AND MOVERS
    Reliance General Insurance customer support has been notified about the posted complaint.
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      B
      barun23
      from Siliguri, West Bengal
      May 30, 2024
      Mar 27, 2025
      This thread was updated on Mar 27, 2025
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      Insurance posp code

      Posp code cancild...
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      O
      Optombrijesh
      Feb 24, 2024
      Feb 28, 2024
      This thread was updated on Feb 28, 2024
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      Address: Gorakhpur

      I Purchase Car from Mg Motor india Gorakhpur With Vichile no- UP53EM5323 and MG motor have insured my car under Relince general insurance. last 3 month ago my car got damage and i have claim insurance with zero depth and insurance company and Mg Motor Gorakhpur after varification the deside my car under total lost and they told me amount will refund which is Ex Showroom Price and now after 3 month they denide for refundeble and they told me only for repairing, they are hiding from me there is no transperency. i have attached conversation from relience and mg motor.kindly see the detail below of conern person of MG motor and Relience general insurance.
      Shourabh pandey MG motor (Service Adviser)-[protected]
      Sanni Relience General Insurance- [protected]
      Car Owner Name -Brijesh Vishwakarma- [protected]
      Vachile No- UP53EM5323
      policy no[protected]
      +3 photos
      Reliance General Insurance customer support has been notified about the posted complaint.
      Feb 28, 2024
      Updated by Optombrijesh
      Still no updates from your side. Kindly do the needful
      Still not provide any Response. Kindly do the needful
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        J
        Feb 13, 2024
        Feb 13, 2024
        This thread was updated on Feb 13, 2024
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        Deactivate my agent code

        Address: 113 matkota deoband SAHARANPUR

        I request please deactivate my Reliance general insurance agent code my code number is :- 23P59055 and my PAN card number is :- BRGPJ2310E
        We are canceling our code because Reliance General Insurance is not guiding us well. My contact number [protected]...
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        S
        Suresh Gubbala
        from Visakhapatnam, Andhra Pradesh
        Jan 9, 2024
        Jan 27, 2024
        This thread was updated on Jan 27, 2024
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        My vehicle met in small accident and raised a claim#[protected] to repair it.

        Goutham and Surender was involved in survey of my vehicle from Reliance.

        Unfortunately, a auto was hit my vehicle and it caused several scratches on left side of vehicle.

        I provided all necessary documents to claim the insurance including "Police panchanama". Still they are not believing what happened in accident and Goutham thinking in his own way and he is not considering police certificate. They verified on accident spot and verified properly but still Goutham is behaving like a BOSS and rejecting all my proofs.

        After long discussion, he is approving around 2-3k amount of damage and it is absolutely worst.

        I fed up with his service and withdrawn my claim with no second thought.

        I need proper inquiry on this and need immediate action on Goutham rude behaviour.

        Please go through my claim details and if all documents are valid then please act and do the needful.

        If you need, will share police enquiry certificate.

        Finally don't encourage persons like Goutham and don't spoil the reputation of company.

        You will loose customers such type of behaviour and treatment.

        Surveyor name and mobile number for your reference:

        Goutham:[protected]
        Due his rude behaviour i withdrawn the claim.
        Reliance General Insurance customer support has been notified about the posted complaint.
        Jan 27, 2024
        Updated by Suresh Gubbala
        How it make it as resolved without any resolution?? Keep it open.
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          A
          Ashamohan
          Oct 27, 2023
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          Address: Reliance General Insurance, MG Road, Bangalore

          My Agency Code : RGI22A45889.
          I have got job in corporate company & my Offer Letter is on hold due to want of NOC & Pan needs to be deactivated from IRDAI Portal.
          I am writing mails to my Sales agency Manager since March -2023 & trying to reach him. But he is not bothered to reply mail & process NOC & also not attending my calls.
          Because of his careless ness & ignorance, am not ready to loose my Job.
          I request you pls deactivate my Pan No. BNIPA3024L, contact No. [protected]
          Reliance General Insurance customer support has been notified about the posted complaint.
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            J
            Jagga singh katoch
            Aug 17, 2023
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            Dear sir/madam

            To the Reliance
            General insurance
            Company

            Dear sir/madam

            I m RGI posp agent. My name is Jagga singh my posp code is 22P52076 i joined RGI last year .
            I m struggling for noc last 3/4 month but my rm still not supporting me not provided me noc .
            My code was blocked last 2 months
            But still noc not given me by the company.
            I request to you pls help me to find my noc soon as possible.

            Thank you
            Regards
            Jagga singh
            Reliance General Insurance customer support has been notified about the posted complaint.
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              R
              from Kollam, Kerala
              Aug 9, 2023
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              Agent Licence Cancel and Surrender

              Request submitted on 15/05/2023 for surrender (cancel ) IRDA Licence under the above-mentioned intermediary code My Pan No ANPL9746Q,

              submitted at my service Branch Kollam, Kerala 691001, till date it showing active,...
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              D
              Divya.gulati
              from Chandigarh, Chandigarh
              Aug 3, 2023
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              Address: mumbai

              This is in reference to the resolution given by Mr Vikash on the complaint no[protected] for policy no.[protected]
              A mail was put to the company on 27th July 2023 that the new reports will be shared with them but after they have given a confirmation on the waiting period of the PED. The company has still not reverted to that. The clarification on the waiting period was first raised to Anil Chandani on 11th July over WhatsApp chat to which he said that the same will be taken up by the team but no clarification has been received.

              The company is again dragging the case till its next renewal so that they don't have to compromise on the waiting period. The company has no reasons to apply the waiting period on the policy has they have already passed all the claims that rose out of the PED. Anil Chandani had too tried this trick with as he had asked the Insureds family to default on the premium payment on the day of renewal and had asked that the insured should make the payment in the grace period so that he can talk to the underwriter for the new quotation which was include the PED too. it been 4-5 months since the renewal the company and its GRO and Anil Chandani are still not able to resolve the case. Also the company has been re-iterating this again and again that the insured had not disclosed the the PED in the Tele MER but if this was the case why were the claims passed or why was the tele MER recording not shared with the insured despite multiple request and how has the company cleared all the claims?

              A written communication is required from the company on the waiting period of the PED (waiting period does not apply since all the claims have been passed) and accordingly the reports will be shared. As it is the reports are just required to calculate the loading charges.
              Reliance General Insurance customer support has been notified about the posted complaint.
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                D
                Divya.gulati
                from Chandigarh, Chandigarh
                Jul 26, 2023
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                Address: Mumbai

                My father's policy is with Reliance General Insurance since 2022 under policy no[protected] and now policy no.[protected] for Insured- Jai Kumar Gulati

                The company has been harassing me and my senior citizen father by not adding his pre existing diseases in he policy.

                The diseases were earlier not added in the policy because of the fault of an employee- Sneh Lata. I had raised a claim for my father in Jan 2023. Since then i have been dropping mails and messages to GRO and Anil Chandani to add the pre existing diseases. Though the claims were settled by the company after months of fight but they are now asking irrelevant documents and after questioning them they have stopped reverting to calls/ mails and text messages.

                They are not communicating so that i can provide them relevant documents and close the case, neither they are confirming if the pre- existing diseases will have a waiting period.
                Reliance General Insurance customer support has been notified about the posted complaint.
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                  A
                  AjayBedia
                  Jul 4, 2023
                  Jul 13, 2023
                  This thread was updated on Jul 13, 2023
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                  Please remove my Pan card details from IRDA website.
                  Company name is Reliance General lnsurance Company Limited.
                  Agency Code is 19A23044
                  Pan Card is ATPPB1725P
                  +1 photos
                  Reliance General Insurance customer support has been notified about the posted complaint.
                  Dear Team
                  N. O. C Letter is not provided till date by Reliance General lnsurance Company Limited.
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                    P
                    Pravin Shirsath
                    from Pune, Maharashtra
                    May 20, 2023
                    May 22, 2023
                    This thread was updated on May 22, 2023
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                    False Promises to sell the Reliance Nippon Insurance Policy

                    Address: Unit Nos. 401B, 402, 403 & 404, 4th Floor, Inspire-BKC, G Block, BKC Main Road, Bandra Kurla Complex, Bandra East, Mumbai - 400051. T +91 22 6896 5000

                    This email is regarding cheating through the fraudulent information provided by me from a representative who claimed he was from Reliance Nippon.

                    I am Pravin Shirsath and purchased a policy in Jan2021 for my wife with policy details as:
                    Policy No: 53849298
                    Policy Holder: Mrs. Purva Pravin Shirsath
                    Policy Plan: Reliance Nippon Life Guaranteed Money Back Plan

                    In the first week of Jan 2021,...
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                    S
                    Sanjay Phogat
                    from Charkhi Dadri, Haryana
                    May 12, 2023
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                    कृप्या मुझे एनओसी प्रदान करे मैं बहुत परेशान हो चुका हूं दो साल हों गए हैं मुझे आपकों लिखते हुए आपके कर्मचारियों को हर detail उपलब्ध करवा चुका हूं फिर भी कोई solution नहीं किया है मैं क्या करू कहा जाऊ, मर जाऊ क्या मैं ।my agency code... RGI19A41578
                    Reliance General Insurance customer support has been notified about the posted complaint.
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                      S
                      Sanjay Phogat
                      from Charkhi Dadri, Haryana
                      May 12, 2023
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                      आदरणीय श्रीमान् जी, मैं आपकों सूचित करना चाहता हूं कि मेरा नाम संजय कुमार पुत्र श्रीं कमल सिंह हैं और मेरा एजेंसी कोड RGI19A41578 हैं। श्रीमान् जीं मैं एनओसी के लिए पिछले दो साल से चक्कर काट रहा हूँ मैंने रिलायंस कंपनी के नैशनल हेड तक गुहार लगाई है परंतु किसी ने कोई रिस्पांस नहीं दिया है मैं मानसिक रूप से बहुत परेशान हो चुका हूँ। कई बार आत्महत्या जैसे विचार आते हैं रिलायंस कंपनी के कर्मचारी ना फोन उठाते हैं ना कोई RESPONSE देते हैं मैं कहा जाऊँ। कृप्या मुझे एनओसी प्रदान की जाए। नहीं तों मैं अगर कुछ भी गलत कदम उठाता हू तों उसका जिम्मेदार कंपनी होगीं...

                      Your's faithfully
                      Mr. Sanjay kumar
                      Agency code - RGI19A41578
                      Reliance General Insurance customer support has been notified about the posted complaint.
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                        Y
                        Y Chandrasekhar
                        from Visakhapatnam, Andhra Pradesh
                        Apr 27, 2023
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                        Need pan number deletion in irda portal and reliance general noc

                        Address: VISAKHAPATNAM, ANDHRA PRADESH

                        Dear team,

                        i applied noc in reliance and followup for the last 6 months. There is no reponse from them. Request you to delete my pan number in irda portal. And provide noc from reliance.

                        Irda code
                        company---reliance general insurance co.Ltd
                        code---16a33306
                        name--suda vijaya durga
                        pan number- bappv8911h

                        ph no: [protected]
                        email: [protected]@gmail.Com...
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                        S
                        SURESH BACHWANI
                        Apr 21, 2023
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                        Address: Mumbai

                        I have met with accident & my car got damage so i requested for claim the Survey happened & the Guy Started Arguing with me that how this has happen & how the car is damage from Front & why there is damaged from Secon door that is also upside i explained him that it rubbed the divider. & i tried to save so my right side front got damage more & right side is less damaged he started arguing & didnt heard what i was going through.

                        I will suggest not to select the Reliance Motor Insurance
                        Reliance General Insurance customer support has been notified about the posted complaint.
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