[Resolved]  Reliance General Insurance — No feedback , no reply , Unsatisfactory Service.

I had made a claim in 20 OCTOBER 2008 about an accident of my Vehicle arn Rs.14000 according to the estimate . Claim No. [protected]
after a month and half they send a Surveyor who had asked to submit all my documents Originals and a dupilcate copy of it, which i had submitted on 5th of December, after one month i enquired about the status i was given a Service Request No.48012, then i was asked to speak to Mr. Anil Solkar Or Mr. Imtihaz Malik @ Ghatkopar Branch Office, they said hey have no idea about it. After a month i spoke to Ms. Shruti on 16/01/09 Reliance Customercare Executive she said the case is under process, On 10/02/09 i had a chat with Ms.Shraddha RCE she said the same Under Process, On 20/03/09 I spoke to Ms.Pratima she made a Re-complaint : 253222 and said action will be taken within 48hrs,
I waited for 11 days on 31/03/09 I spoke to Mr. Ranjit he gave another Complaint no.273378, still no action was taken on 11/04/09 I spoke to Ms.Pranali she asked me to speak to the Borivali Branch Office, when called Ms. Nimika said speak to the Surveyor Mr.Sameer [protected] he said the file is been sent to the Ghatkopar Office . when asked for the file the Ghatkopar Branch Office people dont have any idea about it, On 11/04/09 Mr. Ravikumar helped me lodge another request no.297217 ... Still no action When asked to Mr. Tushar Bhandarkar Ghatkopar Branch Executive he said do what you can its your wish...

This is realy sad and Unsatisfactory that a well known Company i.e Reliance General Insurance has done to their Customers... Really Unsatisfactory :(