[Resolved]  Reliance General Insurance — Policy paper not received

I took a Mediclaim policy (Policy No.[protected] from Reliance General Insurance on 1st July 2009 but still I don't receive any policy documents at my address. I have complaint twice to their customer care centre for this matter but the result is nothing.
I don't why this big company is doing such a froud to the customer. Once, they receive the premium from customer, they should deliver the policy documents which 15 days. But, I am still suffering for this. I need my policy document at my address otherwise the company should refund my premium amount back to me.
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Aug 14, 2020
Complaint marked as Resolved 
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I have been a Reliance General Insurance policy holder since 2007-08. I have renewed the insurnace for the period 2009-10 by paying an amount of Rs.5658/-through S.B.T cheque No.012791 and it was cleared from the S.B.T, Akkulam Branch on 06.05.2009.The policy certificate and other meterials are I.T.exemption at Source.Hence I request that you may kindly send the Policy Certificate and other meterials at the earliest.

THE FORST POLICY NUMBER WAS[protected] AND IT WAS IN THE NAME KJMATHEW, DAISY MATHEW, GERGE MATHEW, MARY ROSE MATHEW AND ANNIE ROSE MATHEW

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