[Resolved]  Reliance General Insurance / Mediclaim Policy — Mediclaim Policy No.[protected]

To,
The Conserning Officer

Sir,

Please refer to my folowing application for refund of acess money charged by your company on account of renewal premium of Health Insurance. the application is pending till date. Today It has been stated from the Branch that the matter is pending on the part of head office. thus this complained being made by me with more grievance. Please consider the matter on priority bases to aboid any unwanded litigation.

To: Dated: 11.05.09

The Branch Manager
Reliance General Insurance
3rd Floor
PP Plaza, Mangal Pandy Marg
Meerut

Sub; Grievance for non-issuance of refund of excess amount charged against renewal of Mdiclaim Policy No.[protected]:

Sir,

I am a policyholder of above-mentioned policy No.:[protected]. I had paid an amount of Rs. 1568/- through account payee Cheque No 246844 dated 10.12.08 drawn on my S.B A/c No. [protected] with UBI, Main Branch, Meerut. The said cheque has been cleared from my saving account on 17.12.08. But, receipt has been issued from your head office for Rs. 1121/- dated 27.12.08 only. There is a difference between cheque amount and receipt amount of Rs.447/-. I have not received cheque for the said difference till date. In this regard I have made a complaint on customer care vide complaint No.220022. And further I have made a complaint on 3053026 to Mr. Lallan Jha of your branch in the beginning of last month. He told me “your cheque will be sent within 15 days at your residence”. But, even after expiry of a month, the cheque has not been received.

Copy of passbook and receipt issued by your head office is enclosed for your kind perusal.

Therefore, you are requested to kindly acknowledge the receipt of this letter and send a cheque of Rs. 447/- at my address within a week.

Thanking You,
Yours truly,
Encl: As above

Ramkumar Lal Srivastava
(Advocate)
514 A, Sainik Vihar
Kankerkhera
Meerut Cantt.
Mob No. [protected]