[Resolved]  Reliance (GSM) — special night pack facility not provided by company

Address:Ghaziabad, Uttar Pradesh

sir,
I'm RENU PAL from Ghaziabad having cell no.[protected]
I have been recharged my phone by 69Rs(special night pack) on 28th may...my last pack was validated till 27th may....but when i recharged with 69 Rs on 28th may my no. was recharged successfully, I got a response message too...but that facility was not provided on my phone...when I call in customer care center they told me that me that your time was not overed but that has over one day before.....

Sir your executives are miss guiding me please kindly help me...and tell me who would be responsible for that money????
I'm really suffering with your survices please help me....

Thanking you
RENU PAL
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Aug 13, 2020
Complaint marked as Resolved 
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Hi friends ...
I'm Vinay from Bangalore. My cell no is: [protected]
I'm also facing the same problem. I recharged The STD night calling PACK of RS 69 on 19th june. after calling 10 days that is on 30th june my all balance deducted suddenly. After asking to customer care they told ur 3 Lakh seconds has been finished.
i.e according to them 3 lakh seconds free i.e 5000 min or 83 hr...has been finsihed by me.
But Its Logical that if any body calling from 11 pm to 6 am continuously 19th june to 29th June he only can expend 7 hr per day i.e 10*7=70 hr...How can he finish 83 hr...
They are not having any answer except i have used 3 lakh seconds...

If anybody can help me ...Plz leave a certain comment on my Mobile
I am Pranav my no. is [protected] same thing happend to me too. No one is listning. I have also recharged with night callling pack n after expiry recharged with new one but unable to use the free minutes. Just reliance customer care is suckin. They are useless.
Hi friends ...
I'm Nitin from Chennai. my mob no is.[protected]
I'm also facing the same problem. I recharged The STD night calling PACK of RS 69 on 19th march. after calling 5 days that is on 25th march my all balance deducted suddenly. After asking to customer care they told ur 3 Lakh seconds has been finished.
i.e according to them 3 lakh seconds free i.e 5000 min or 83 hr...has been finsihed by me.
But Its Logical that if any body calling from 11 pm to 6 am continuously 19th march to 24th march he only can expend 7 hr per day i.e 6*7=42 hr...How can he finish 83 hr...
They are not having any answer except i have used 3 lakh seconds...

If anybody can help me ...Plz leave a certain comment on my Mobile
Hi, It seems almost everyone are facing issues in the services offered by Reliance. They are deducting the balances for the services which I have not actually requested for. And the response from the CC is like it has already been deducted and can't be refunded back. And who is responsible for this?. Can somebody help us out. This happened for 5 times in my case!!!. This really sucks..

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    Ghaziabad
    Uttar Pradesh
    India
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