[Resolved]  Reliance GSM Mobile — auto activation of value added services & deduction of balance.

hello, sir.

I am Dr. Dhaval N. Shah

I have reliance GSM mobile on name of my sister Dr. Bhoomika N. Shah.

I am here for complaint as following:-

- send so many msgs for value added products.

- auto activate that value added products.

- deduct money from my prepaid account.

- when doing call to customer care they say that money deduction is right & their will be no refund for that.

- all the services which are activated can't be deactivate online by them.

- if those services not deactivate manually than they will be auto renewed every month.

- every month I loss around 60 to 120 rs balance incorrectly for that or some time more.

- every time when my money is cut & come in my consideration & call to customer care they tell me about new services which I never heard of & they says that all are activated by me in my mobile & there will be no refund.