[Resolved]  Reliance GSM Mobile — Illegal balance deduction

Address:Maharashtra

Reliance GSM..Deducting my balance illegally.. When contacted customer care they either they say no balance is deducted & disconnects phone or they say server is down so we cant check your details.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance India Mobile — deduction of balance illegally

RIM HAS DEDUCTED Rs 30/-from [protected] illegally which I asked them to return but they did not.

Reliance GSM — Illegal balance deduction

Respected Sir

Recently i.e. on 08/07/2010 a balance of Rs. 25 gas been deducted in the name of "Movies Pack" subscription. Although I have not subscribed any pack of such kind. A day before I have by mistakenly subscribed two packs and my balance of Rs. 35 (approx) has been debited. Now continuously any kind of pack is activated automatically and my balance get deducted.
The movies pack subscription confirmation message has also sent how to unsubscribe it, but the message can not be sent to the said no.
So please take some appropriate action against this case. I will be highly grateful to you.

My mobile service Provider ----> Relaince GSM
My number[protected]------> [protected]


Thanking you
Zeeshaan Ali

Reliance GSM — Illegal deduction of balance for caller tune

A telemarketing call came on my mobile ([protected]) on 5 or 6 of Oct. and he explained his service and said lastly if you want to activate this service, kindly message sum text on sum no, since i do not want to activate it i did not proceeded futher and i disconnected the call,but on 8th Oct i have receieved a message from no[protected]in which it is written " Thank you for subscribing to Simply Music Gold Pack"
and they deducted 25 Rs from my account and when i have called to customer care in the relevant problem they said we can't refund your money. I am explaining them again and agin that neither he had asked me to start the service neither i said him to start, he was just giving me the information i said ok.
Kindly look in to this matter since this is not the first time they are doing this, they have deducted my balance like 2 times more. I will be highly oblized for your kind co-operation.
reliance deducts money illegally...
Thanxs i have got my Rs. back, and its the best channel to get your complaints heard, every one should try atleast once, I deliver my sincere gratitude towards consumer forum thanxs for it.
This company is the worst company all over the world. Customer always cheated by this company. Reliance is filling their pocket by doing this.

Reliance — illegal debit of balance

first reliance people deducted 16 rupees from my account balance nearly a week back saying i have activated some service even though i hadn't..again today they have deduced 16 rupees without any notice and on asking their customer care staff they say its not updated so they can't provide any information right now. they are fraudulent!!
It's true..same on my no [protected] also.
Problem resolved..Thanks for reply
sir,
i Sri abhijit Swain having m-[protected].
i have illegally deducted Rs.39 from my balance.last two days, i have contacted with your customer care but nobody registered my complain.So plz.solve my problem and take action against the cust care persons.
It is same on my number and I'm extremely irritated with reliance customer care service. They themselves activate this VAS plan on my number and when contacted them, they give the same irritating excuse that server is down, so my information couldn't be processed. Firstly they pick up my call so late and keep me waiting each time I try to contact them. Many a times they don't forward my call to care and simply end my call by saying 'thanks for calling in customer care'.
My number is [protected] and I checked out through their toll free no 198, it says there is no VAS service activated on my number but I got a message that my balance is deducted for VAS and again the balance is deducted I don't know for what.
Whenever I recharge this number, they always deduct my balance for some or the other reason. Please make them stop.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information