Reliance GSM Prepaid — Cheating

Respected Sir/Madam

I recieved a call from No: [protected] on 11.10.2009 @ 12:38 hrs advertising caller tunes.
Along with the call I recieve two SMS from No: 52345
1. That I have subscribed to CRBT at Rs. 1/ day
2. That a song has been downloaded at Rs. 10/-
Rs. 11/- deducted from my balance instantly.
Complained to the Customer Care @ 12:40 and log a complaint No:[protected]
Assurance recieved thru SMS that the complaint will be attended within 2 day and the amount will be refunded to my account.
Next day i.e. 12.10.2009 @14:34 recieved SMS from No:51234
That CRBT advance rental Rs. 30/- has been deducted from my account.
No further complaint accepted by Customer care { Mr. Mukesh & Mr. Sundeep } assuring that my
complaint No:[protected] dt 11.10.2009 is under process.
Also RCare is not willing to Unsubscribe CRBT on my Number.
Reliance GSM and their affiliates have cleanly CHEATED me of RS. 41/-
Please Advice.