[Resolved] Reliance GSM Prepaid — FRAUD

Amitlier

from Ranchi, Jharkhand

Address:

Ranchi, Jharkhand

Reliance has started playing FRAUD upon there prepaid customers by deducting unauthorized balance from their account . As in my case I am AMIT KUMAR an existing customer of Reliance gsm prepaid bearing No-[protected]. Before 15 days 90 rs was deducted from my account then i wrote a complaint on consumer complaint forum (as the reliance customer complaint number 198 and *333 never RESPONDS)
after this complaint an executive called me assure that money will be refunded later again 60 rupees was deducted then again an executive called and informed me that till now total a sum of 270 RUPEES has been deducted since may 2010 which will be refunded in my Balance Account but unfortunately not a single Rupees has been refunded in my account till date
And these reliance executive are never going to respond as i dont know what they take their Salary for (may be they get their salary from playing FRAUD on the CUSTOMERS)
So if anyone is even thinking of buying any new connection of prepaid connection, make sure it can be anything but reliance as you can see my condition.
The only thing you will do after taking reliance connection is write complaints and try to contact the customer care executive and definately they are never going to respond.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Reliance Communications reviews

View all 22889 Reliance Communications Reviews

Comments

anoop.aditya

from Gurgaon, Haryana

Reliance GSM — fraud money deduction

my selfy anoop mishra, my cell no is [protected](reliance gsm),
my money has been detuct without confirmation in date[protected],
i have called many time to customer care but they have no manner to talk with customer, my call was trasffer to sennior officer, Reetu, amar thakur,and mukesh, threes are not deserved for that post, they are totaly so rude with customer,
i m asking to reliance gsm officers that u r saying u r indias 1st rank network,
but now i have feel that ur company are totaly thief and do fraud with customer..
plz refund my mony...

Amitlier

from Ranchi, Jharkhand

I am AMIT KUMAR my No-[protected] i have already registered a complaint on 6th of dec 2010 regarding deduction of 75Rs from my balance. Later an customer care executive called me and informed that the actual deduction was of 90 Rs which will be refunded but the minute the call was over more 30Rs was deducted from my account .Today on[protected] again an amount of 30 Rs has been deducted from my account. The number 198 and *333 hardly work just for the sake of fraud they give these numbers .
If anyone is planning to buy a reliance sim he should definitely consider my condition and any other SIM will be a better option atleast you dont have to call every minute in the hope that you money will be refunded. This has been a unique way of playing FRAUD with the customers and generating revenue.

gmpavani1

from Bengaluru, Karnataka

Reliance GSM — regarding the 198.and *333 call

Actually i called to know the information regarding this

Mine is Relience prepaid GSM sim

I need my phone bill of past 9months , consists of details amount of transaction,time and date, regarding this i need a bill .

so i called 198 first .ther e they said to call *333 .
then i call to *333 i asked what i need ..again they are saying to call 198.

satish.glan

from Gurgaon, Haryana

Reliance GSM — deduction of money from account in fraud way

dear sir,
i want to say that the service of reliance is worst. they deduct money from account activating bludy packeges in fraud way. i am tired from it. i am customer of reliance frm last tree year and i have faces this type of problem many time some time i got my money back but most of time i have doubt and i could not not anything. i last three months i have faces this problem 3 times and i could not get my money back. when they found money in my account they deduct activating some packes in fraude way.
day before yestday( between 7pm 20may2011 to 3pm 21may 2011) they activated astro pack while my mobile was switched off and deducted some money. icall to the customer care they said that i activated while mobile was switched off is it possible to activate anypack while mobil is switched of. before making my mobile switched of i checked my balance and when i make it on and cheched i found this fraud. last month they activated ipl update without any request and deduct money.
when i ask tell customer care exec. to laudge my complain they refuse and most of the time they disconnect the phone. i alway face this problem when i talk with executives.
i am very sorry to say that the service provider is rim and the customer service of this provider is also very worst. they most of the time dedudct money in fraud way.
now if i did not got any solution of money deduction and did not get back my money .i 100% sure i will change my service provider withing this week and i want to suggest the people not to use this service if you r using then always check your balance beacuse i many time faces this problem.
my no is - [protected]