Reliance Gsm Service — Uninformed deduction from current balance

Address:

Mumbai Suburban, Maharashtra

Hello,

I am a regular user of Reliance GSM service for last 2 years. The service was fine till the date when Reliance GSM deducted unnecessary, uninformed amount deducted from my balance.

On 14/04/11, my Relaince GSM balance was 19.76 rs at around 9 P.M and after just 15 min it was 9.76. I was amazed that how my 10 rs from my balance got deducted without any reason ! So I called customer care to tell me about my current transaction but they told me to call after 6 Hours.

I did the same and called again after 6 hours but that time they told me that my balance was only 8 rs from 11/04/11 whereas I recharged my service with 20 rs on 11/04/11 night only. They are refusing to accept that they have deducted unnecessry amount from my balance and also not ready to refund it back.

It was the second time when Reliance GSM has deducted amount from my Balance without any reason.

Please Help

Sandeep