Reliance Gsm Service — deduction excess money for sms

Address:Jalpaiguri, West Bengal

Dear Sir,
I sri. Dibakar roy, a regular consumer of Reliance GSM Service (Mobile no. [protected]). I have recharge Rs. 14/- sms facility pack which is provide me .05 paisa per sms service. But last day when I have sms more than 50 from my mobile, the service provider company charge the Rs. 1/- per sms. After that I have made a communication to the customer care service of the respective company about the matter but it vain. No information from the company side about the changeability of the sms of a perticular day.
There fore you are requested to look into the matter so that I can get refund the adjustable amount.

Thanking you.
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Reliance GSM — Charge excess money

Sir i am using Reliance GSM mobile no. [protected] . My plan is 1 paisa./ sec. suppose when i call 30 sec. the co. deduct 32 paisa. or 33 paisa from my balance. I have complaint for the same many times to the Reliance customer care but my problem is going on. Please solve my problem as early as possible.
With regards,
Sandeep Sehgal,
[protected]@yahoo.com

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

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