[Resolved]  Reliance Gsm Service — SMS pack automatically cut money from main while after recharge for sms pack

Address:

South West Delhi, Delhi

I activated 1Paise SMS offer. My due date was[protected], I recharged with 26 on[protected] for continue the sms pack.
But unfortunately on[protected] automatically cut 13 rupees from my main balance and send one message "your 1p sms pack renewed for 13 days." What a damn is that? Then I deactivated my sms pack and call to the customer care. One guy told me that Your ------ database doesn't have my 26 recharged information. and they get back my 13 rupees what they taken from my account.

I want to know where is my 26 rupees and I want the benefit according the same rupees by activate my sms pack or get back my money as my credit.

This is my transaction details and some one get assist me immediately. my phone number is [protected]

Account Number [protected]
Transaction Date 25/02/2012
Transaction Amount INR 26.00
Transaction Type DR
Transaction Description ICONN/41536739/250212/AXIS MOBILE RECHARGE