[Resolved] Reliance Gsm Service — To unable deactivate p2p sms pack service | |||
Respective sir, I have a reliance gsm prepaid sim and its no. Is [protected] . From 18/08/2010 my balance is daily 5rs. will be atometically deducted . So i call customer care, then they tell me my P2P SMS PACK will be activated. I request him to deactive this pack. They told me "your pack will be deactivated dont worry and recharge your account" after 2days date 20/8/2010 my balance deducted again. So i call again to customer care and talk with senior executive "IBARAR KHAN" This persons used useless and abnormal language. He told me your prob wil solve in 48 hours. As per procedure, i wait for 48hr. Bt my balance is daily Rs.5 is remainin deducted from 18/8/10. After 3 days they culdnt deactive my pack. So I register my complaint for "unable unsubscribing" coplaint no.[protected] dated at 23/8/2010 my complain resolvution time is 48 hour.bt its not possiable for them. I registerd 2 complaints at 26th and 31th of august bt still my balance wil deducted plz help me or give justice. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Reliance GSM Prepaid connection no. is [protected]
I had activated SMS Pack 19 for 1paisa per SMS.
I used this facility for 2 months and then recharged my account with SMS Pack 39 for 500SMS per day and deactivated my SMS 1P.
But in first week of August 2010, I received a message that my SMS 19 of 1Paisa was deducted inspite of it being deactive and was charged Rs19. I again sent a message for deactivation of SMS 1P and I received a confirmation message that it has been deactivated.
But, to my surprise today i.e.31.08.2010, I received a message that my SMS pack 1paisa will be renewed on 01.09.2010. I am unable to understand that inspite my service being deactive why am I being charged for the service. ??????????
I had activated SMS Pack 19 for 1paisa per SMS.
I used this facility for 2 months and then recharged my account with SMS Pack 39 for 500SMS per day and deactivated my SMS 1P.
But in first week of August 2010, I received a message that my SMS 19 of 1Paisa was deducted inspite of it being deactive and was charged Rs19. I again sent a message for deactivation of SMS 1P and I received a confirmation message that it has been deactivated.
But, to my surprise today i.e.31.08.2010, I received a message that my SMS pack 1paisa will be renewed on 01.09.2010. I am unable to understand that inspite my service being deactive why am I being charged for the service. ??????????
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Respective sir,
I have a reliance gsm prepaid sim and its no. Is [protected] . From 16/09/2010my balance is daily 1rs. will be atometically deducted .i have deactiveted this service, but its not deactivet yet.
So i call customer care, then they tell me my [protected]@14 SMS PACK will be activated. I request him to deactive this pack. They told me "your pack will be deactivated dont worry and recharge your account"