[Resolved] Reliance Gsm Service — MVDO to unsubscribe | |||
Hi, I am a regular user of Reliance GSM service from the last two years without facing any problem, but from the last 5-6 months I am suffering from MVDO service given by reliance. Earlier I have requested to activate this service in my mobile phone only once, but after that it is automatically activated and the amount is being deducted accordingly. Number of times I made calls to customer care, but no use. What they have told to me every time----- “We have deactivate your MVDO pack and from now it will not be renewed”. I am listening the same statement from Reliance cst-care centre everytime. Is there anyone educated in Reliance who can help me out. They have given me a link also to deactivate this service, but the link is out of work. My question is ---“If a service is activated automatically then why It can’t be deactivated automatically??” Now the only thing I am thinking is to change my service provider as TRAI is giving us the facility for Number portability. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear team, Thank you for your quick response.
My problem is basically related to MVDO service given by Reliance. The actual problem that I have been facing from the last 5-6 months is : "Nobody is there who can tell me where should I go into my cell to unsubscribe this MVDO service as there are too many options in R-menu". I know that the request has been taken by the Reliance and the service is closed for now, but I am also sure that after some time it will be renewd, as the request will be going from my cell automatically. I want to be with Reliance.
Thanks.
Deepak-[protected]
My problem is basically related to MVDO service given by Reliance. The actual problem that I have been facing from the last 5-6 months is : "Nobody is there who can tell me where should I go into my cell to unsubscribe this MVDO service as there are too many options in R-menu". I know that the request has been taken by the Reliance and the service is closed for now, but I am also sure that after some time it will be renewd, as the request will be going from my cell automatically. I want to be with Reliance.
Thanks.
Deepak-[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I just wanted to change the service provider through number portability, But lets take a chance with your service once again. Please note my contact number - [protected] and try to resolve my problem ASAP.
Deepak Kandwal
Pune