[Resolved]  Reliance Gsm Service — Unfair deduction form reliance

Address:

Ludhiana, Punjab

Hi,

My number is [protected]....
At early stage i was fade up with activation o[censored]nwanted service from reliance end and I got the information only when my all balance was deducted.
but every time reliance customer care was said that was your mistake.

Now m facing another problem that related to SMS, I have subscribe SMS pack 39 but both SMS 14 and 39 working on my phone at same time, was already contact to customer care number of time and they confirmed that next pack is deactivated but deduction is not stop yet.

Once 39 rupees deduct from my account but charges still sms charge as per 1 rupee.
after that i am trying to remove both pack from my number and send deactivate msg DACT sms 39 / DACT sms 14 to 53739
but always shown that your request cannot be proceed.
customer care and MSG both are not working for customer.

this is such a big issue, what can customer do against these kind of service providers