Reliance India Mobile — balance deduction

relieance india mobile — balance deduction

sir my problum is that my account balance was 53.65 rupees on date 10/01/08.i check it on 11/01/08 it is 19.65 rupees. the amount deducted on 10/01/08 of 30 rupees something. while any special service is not activated on my number. currently any service is not activated on my number. finally i don't use any service of 30 rupees. but i pay it.
the panding balance in my account is 6.00 rupees on 12/01/08.(according your customer care officer)
i have need to know where was gone my 30 rupees.
i wriye a complain by your cco on *333 and complain no is 61856990.


this problum is continue till now.
date panding balance main balance service
17jan08 8 (by cc0) .09 rupees -
18jan08 10 (by cco) .09 rupees -
19jan08 12 (by cco) .09rupees -

why increase my panding balance without use of any service.

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

I have purchased a non U.I.M. slot C.D..MA. Phone Blackberry style 9670, I requested the Web world, Customer care AT RAIPUR, CHHATTISGARH, even to people of Technical Department but my phone is not activated since past 1 1/2 Month.When ever am going to concern people at Raipur, am not getting satisfactory answer rather becoming victim of many misbehavior by the Reliance workers.
I have requested to activate my old number [protected], The details of the Phone are as follow:

MHEX80EBDO16PRD[protected]BLACKBERRY 9670 RCU21CW
IC:2EID[protected]
MEID HEX.A[protected]
.WLANMAC.CC:AD:B5:D2:D2
.PIN:328CC3F24
.ESN 503A-RCU20CW
.BT MAC:CC55 AD B5 D2 CE
.PATENTS:WWWRIM.NET/PATENT
.MEID:HEX:A[protected]

WHEN GOING TO WEB. WORLD THEY ARE GIVING ME FALSE ASSURANCE THAT PHONE IS ACTIVATED, WHEN CALLING WITH*228 CALL IS FAILING.THEY ARE GIVING ME DAY AFTER DAY THE DATE OF ACTIVATION BUT NOT DOING AT ALL, POINTING TOWARDS ANOTHER WORKER STATING THAT THIS IS HIS RESPONSIBILITY.

KINDLY HELP ME GETTING THE PHONE ACTIVATED, FAILING WHICH i WILL BE FORCED TO PORT TO 6 NUMBERS AM USING IN MY FAMILY AND 18 NUMBERS IN MY INSTITUTE TO DIFFERENT SERVICE PROVIDER .
THANK YOU

Sir,
i want to say that my balance of mobile is automatic deducted 3 rupee/pay and 10 rupee after some day deduct my mobile account.
so i requested to you please solve my problems as soon as possible .