Reliance India Mobile — deduction of the account balance

i am using the reliance mobile for more than a year , and my number is [protected] , but i am totally not happy with the service of the company

It look like the reliance india mobile is having an internal policy to deduct the account balance of the customer , with out any of the user knowing it. Even if we contact the customer care there simply say that you have activated some stupid services for the usage , that why the balance is deducted.

i personally get cheated by reliance not once but twice. once there said that u have activated the caller tune service and now recently there said that i have activated the love guru service of that reliance ! that sound stupid.

even when we ask the time of the activation of the service there say that it is in the morning around 5:00 A.M or 6:00 AM , that even stupid that how can we do it if we are sleeping on the bed , even if we have to activate any service we can have done it in the probably in the proper day time , and not in the early morning time.

from this we can easily understood that the company is cheating us , doing this cheap business to get profit by cheating people.