[Resolved]  Reliance India Mobile — very very poor service

Subject: Transfer of number from old set to new set

Dear Sir,

I (Sukanya Ray) have a RIM connection bearing no.[protected] from Dhanbad. My old set has already been damaged and I am unable to use my old set.Thus I had apllied for transfer of my number to a new set(SIM No.-RAXR U[protected] on 21.08.2008 with your Web World, Dhanbad along with all the relevant papers. However, I have not received any positive response from your Web World and your officials yet regarding this.Even though I am following up with your Web World almost daily from 21.08.2008, the staff of Web world as well as your officials are not bothering about this.I am facing lot of problems for the above reason.One of my friend has transfer his number ([protected]) to a new set within an hour from Web World, Ranchi.If only one hour is required for the transfer of number to a new set, I am not understanding why the web world, Dhanbad is taking so much time for the same work?

Lastly I am like to say that the kind of dealings the web world staff as well as the company officials are showing to customer is not expected from a big professionally managed company like yours.

Once again I request you to kindly look into this matter on priority basis and solve my problem at the earliest.

Thanking you.

Yours truly,

Sukanya Ray
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

in jamalpur bihar, poor network last 20 days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information