[Resolved]  Reliance Infocom — 3rd class service provider

Dear Sir,

Undersign purchased one Data Card of Reliance on dt. 17th Nov. 2007 vide receipt no. [protected], and data card no. [protected] which I wanted to access on my Laptop of Sony Vaio No. TZ17 GN/B supporting Windows Vista which I personally carried to your Reliance web World situated at Kapoorthala, Lucknow and told clearly to Mr. Shafiq, your Sales Person related to card dept., that with this data card I shall be working on this Laptop and he did not inform us anything that this data card will not respond to Windows Vista.

Right from the first day of my purchase of this data card, it is not at all working with my system and when informed to Mr. Shafiq, he simply wasted the time with my system and data card and told me that this card will not work on Windows Vista. While he was knowing the facts he should have had suggested me in the beginning itself this fact and should have not sold this device to me.

I consulted over phone and informed to your senior officer Mr. Saurabh also regarding this fact but do not know the fate of this card as Mr. Saurabh also did not respond to the matter. Undersign therefore request you to please take this device back and refund full amount to us without any delay failing which undersigned shall be compelled to go to consumer forum and shall have to bring this matter to the media. Hope to get immediate response into the matter.

Thanking You.

Truly Your

A.K. Arora
6/967, Vikas Nagar, Behind PNB,
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet


Dear Sirs,

I made complain about phone book but till today I have not received any reply from you.

Please do need full at the earliest.


My phone [protected] has been blocked since last six days for the reasons best known to reliance. Kindly release the block. I have approached to your Reliance Web World, Shivranjni Char Rasta, Ahmedabad. They also could not extend any help. They are giving a vague response as nothing is in anybodys hand except HQ
Dr Rakesh Agarwal
To whom so ever concerned
1. Without any intimation your back end office keeps doing anything, sometime they block the std, sometimes the block all incomings and out goings ...they only know better even after the bills are being paid on time.You call the customer care and one standard answer visit the reliance info outlet who are good for nothing ...they have no answer and then who has the answer for this behaviour.I am high dissapointed with your services.[protected]

2.its been over a year since I surrerended my land line or dot phone what ever they call and till now I have not got the refund .Ask them and 1 standard answer we have no information, if you do not then how are we to know, and if you can't return the securtity why do you take it to cheat people.MY dot no.[protected] have written mails and visited your staff at the outlet but all useless people and usless services.I will never recommend anyone to take your coneection.HIGHLY DISSAPPOINTED

I feel like just throwing this phone, hopeless services and full day they keep throwing there hopeless sms and calling unneccessarily to hear rubbish.

Reliance Infocom — wrongly charged rs 70

My Self Chandra Shekher Sharma , I am using Reliance prepaid Connection from last five years , [protected],

Co deeduct my balance on 2 march RS 70 , without any usage , iam complain the same in wrriten to thier customer care , but they refusing that chargis is correct .

My alternate number is [protected]

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    Reliance Infocomm Phone
    +91 22 3037 3333
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    Dhirubhai Ambani Knowledge City, Mumbai, Maharashtra, India - 400709
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