[Resolved]  Reliance Landline — phone disconnected

Dear Sir,
Ten days back our LG Landline was giving problem. We could not make any calls, niether could we receive any call. When I called up 30333333, a person from Reliance came home and rectified it. Next day, again we face the same problem. I took this instrument and went to your Vasai Reliance Showroom. The person at the counter said, they did not have a replacement at the moment and that I will have to wait for 15 days. I said, I could not wait for that long and asked him to cancel the phone. He gave me a form and I filled the same. I had not taken the Charger with the phone, he said to bring the Charger the next day and he will try and give me a new instrument the next day. I told him if I got an instrument the next day, I will not want to cancel the phone. Next day when I went, I was given a new instrument. Two days back, I got a call from your Office, saying that I had requested for cancellation of the phone services and I told the Madam on line, the entire episode. Now from Yesterday, 25th June, we find that the service has been disconnected. What is the problem, can somebody throw some light on this as to what is happening. If you'll do not want to give us the service, pls mention so and we will look for some other option.
Jasmine
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Aug 14, 2020
Complaint marked as Resolved 
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Despite of many complains the phone is not working from the last three months and the phone no ic 30601195.please look into the matter.
As a new reliance landline customer I am very unhappy with your service .

At the time of new connection your representatives gave wrong information & falls assurance to all o[censored]s in our locality .

For the above reasons at least 20 landline consumer will soon surrender their landline phone including me .

This is a very serious offence & hamper your goodwill .

Area : Dum Dum Cantonment, Kolkata --700028
Near Kamalapur water tank & Dum Dum Baidyanath Institution .
phone disconnected
Dear Sir,
Ten days back our LG Landline[protected] was giving problem. We could not make any calls, niether could we receive any call. When I called up 30333333, a person from Reliance came home and rectified it. Next day, again we face the same problem. I took this instrument and went to your Vasai Reliance Showroom. The person at the counter said, they did not have a replacement at the moment and that I will have to wait for 15 days. I said, I could not wait for that long and asked him to cancel the phone. He gave me a form and I filled the same. I had not taken the Charger with the phone, he said to bring the Charger the next day and he will try and give me a new instrument the next day. I told him if I got an instrument the next day, I will not want to cancel the phone. Next day when I went, I was given a new instrument. Two days back, I got a call from your Office, saying that I had requested for cancellation of the phone services and I told the Madam on line, the entire episode. Now from Yesterday, 25th June, we find that the service has been disconnected. What is the problem, can somebody throw some light on this as to what is happening. If you'll do not want to give us the service, pls mention so and we will look for some other option.
Jasmine
The landline are not worked properly since 70 days above .the problem is incoming and outgoing are not worked (no calls this no).I have already complainde to the customer care and area distributor and sub distributer and area web layout centre head officer but not response the problem .please take care of the problem and response immediatly .

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