[Resolved] Reliance Life Insurance — Policy surrender/ withdrawal
I surrendered my reliance market linked plan insurance policy#10473941 on 27th Feb and the representative told that I would receive the money within 7 working days. But I haven't received my money yet. The reliance customer service(call centre) people are NOT helping, they just respond with standard script "we have escalated to concern department", am so much frustrated after hearing the same msg for last 3 days.
Due to their (Reliance) negligence of their duty, am forced to take loan from family & friends to meet my financial commitments, which puts me in very embrassing situation.
Please help me !!.
Complaint marked as Resolved Nov 3, 2017
Reliance Life Insurance Customer Care's response, Oct 03, 2017
Dear Mr. Thanikachalam,
We have made repeated attempts to get in touch with you on the mobile number mentioned in our records, however we have been unable to establish contact with you. We have sent across an email response addressing your query. We hope we have been able to address the concern to your satisfaction. Please write to us at firstname.lastname@example.org for any clarification regarding the same.
Reliance Nippon Life Insurance Team
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