[Resolved]  Reliance Life Insurance — Refund Money

Address:Pune, Maharashtra

With reference to above, I Mr. Razzaq Bashir Pathan is totally unsatisfied & misguided by your company or your Representative. I have not any idea about your company procedure.
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>I came to the point directly that my case history as under.
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>A.)Approximately on dated 05-02-11, I received phone call from your representative Miss Priti ([protected]).
>As per Miss Priti told that, I have selected ( Mobile no.- [protected]) from the Reliance life Insurance company for the special Offer which is limited for only 250 no. of people & only for just Today. The feature of policy as told byMiss Pritiare as follows.
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>1) Invest Rs.10,000/- min. per annum for 5 years. As special offer by company you get 250% guaranteed bonus on your first premium amount after one year,which shall be withdrawn by you at any time.
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>2.) You will get medical reimburcement of10 times of premium amount for 5years, which cover maximum5 person of your family. And also tax benifit under section 80D or C.
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>3.) After 5 years your policy get matuared and you will get sum assured plus additional amount app. 10.5% of your sum assured.
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>4.) As per Miss Priti, 'if I am not satisfied with the terms & conditions of policy then I have right to cancelled the policy within 45 days after receiving the policy documents."
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>5.) As told by Miss. Priti, I willreceive the policy document within 5 to 6 days after my 1st premium deposited.
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>On the above all telephonic discussion with Miss Priti & as your company reputation your satisfied customer services, I agreed to take a policy and join with Reliance family. In evening at 8.45 pm your representative meet with me for the document collection & I completed all the formality (postdated cheque given of dated[protected] as told by Miss Pritithis offered valid for today only.
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>But after joining with your Reliance Family, I have get very bad experience about your company customer satisfaction.Now, I am very disappointed that, I trust on Your Company bye heart & you are broken my trust.
>The points which gives me bad experience by you are as follows. Shortly It is nothing but the chitting done by your representative for the company business.

>I am very very disappointed & agreed for above all. If you are still have integrated with company reputation &as well as customer which trusted on your company, then please look into this matter seriously, because someone your adviser spoil the name of Reliance company. Due to such things so many customer like me is suffered mentally, financially as well as physically. And also not trusted to any product of reliance.
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>Due to my trust & faith on your company, same day my friend also took this policy, that means by one customer satisfaction company will get min. 5 customers. And if one customer disappointed then definitely company will loss at least 10 customers.
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>I think your company well known about the mouth to mouth publicity, which either increase the reputation & business of company as well as spoil the overall business & reputation.
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>Sir, kindly look into my case history, I am waiting for justice. If there is no such feature in your policy then cancel my policy & refund my total amount of Rs.-10,000/-. I am middle class person which earn the money after burn the blood.
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>Please take seriously this matter, otherwise the customer like me take seriously.
>I will not stop here, I will fight still the justice.
>Today also I try to contact with Miss Priti as well as Ms. Sonia, but still they are not responding to me.
>Thanks,
>with regards
Razzaq
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Razzaq,

We are sorry to hear your experience. We have taken a note of your issue. A representative from our Customer Care team will get in touch with you shortly and assist you with your concern. If you have any further query, please feel free to write in to us at rlife.[protected]@relianceada.com with the details of your policy

- Reliance Life Insurance

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