[Resolved]  Reliance MART At Ahmedabad — Irresponsible salesperson at Reliance Mart

I visited Reliance Mart at Ahmedabad on 2nd October to buy gifts for my cousins. Looking around, we found a lamex watch counter, where we found a good watch at reasonable rate tag. But no one was attending the counter. There was a digital camera’s counter nearby, where two guys were standing and having a chat. When we inquired about the product(watch), they said that the counter is closed. According, we approached the customer care counter and requested to help us and they replied that the counter was closed and there is no staff. The time was 21:50 hrs and official closing was at 22 hrs. Many of the other counters were still working and the staff was around. Though 10 mins was still left for closing, the counter salesperson had left for the day.

As on 3rd october early morn, we were suppose to present the gift to our cousin, but due to lack of responsible persons at Reliance Mart at Ahmedabad, we could not purchase the lamex watch, we was to be gifted to them.

In today’s competitive market, if this is the kind of response we get from the sales persons, we regret to say that we will never visit a Mart for any future purchases.

The Reliance Group has invested a huge amount of money into these Mart Chains, but due to some irresponsible salespersons, they loose genuine and valuable buyers/customers.