reliance mobile recharge — WRONG RECHARGE BY VENDOR

I approached Reliance Super-Reliance Hypermart Ltd., H.NO.5-87-7, City Center Building, Opp.Union Bank of India, Laxmipuram, Guntur, Andhra Pradesh to recharge my reliance mobile. I asked for a recharge to get free talk to reliance to reliance mobile. The vendor collected Rs.200 and made the recharge. It is only 180 rupees my balance increased and I am being charged for reliance to reliance mobile calls. When I asked the reason, the shop keeper told that he does not know anything about the recharging it. After asking repeatedly he gave a receipt for the amount paid.
Transaction ID[protected]; Transaction Date: 12/27/2009 7:18:39 PM, Consumer No.[protected], Amount:200, Service Provider:Reliance, Store Name:LakshmiPuram, User Name: Karuna Kumari Duvvati, Service: Prepaid Mobile Refil, Transaction Status description: Success, Transaction Status Time: 12/27/2009 7:18:42 PM.
My recharge may be converted to Reliance to Reliance as free.
Kusuma Kumari T
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How can a shop keeper collect amount without knowing various recharge plans?. They should not play with innocent peoples' money. The company has to repay the amount or correct the mistake made by their employee.
Baburao

Reliance Mobile — wrong recharge

Dear Sir,

my mobile no. is [protected] as per reliance customer care on easy recharge 29/- for GPRS Plan, when recharge with 29/- the wrongly updated it is night calling plan, when i discuss with customer care they told me they can't help on this regard, i think it is wrong.....

regards,
raj kr

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