[Resolved] Reliance Money — Hidden charges | |
Dear Sir/ Madam, I am a demat account holder in reliance money. My client id is M00078131 and Demat Account no. is [protected] and my PAN no. is AGOPS0140F. My DP details are as follows - DP ID: NSDL CM-BP ID: IN563575 DP ID: CDSL:[protected] When I opened my account with Reliance money at Panipat (Haryana) and I flatly refused for any assisted trade by franchisee as it costs 15 Rs per trade. Today I checked my ledger report and found that in spite of my refusal for assisted trade they have charged mandate charges 15 Rs per trade and total 5055 Rs with out any justification because I refused for any assisted trade in the starting itself. How can they make change in account opening application form after my signatures. When I contacted to reliance money bombay cpntact no. then I was told that I requested for assisted trade. I want justice in this regard as it's not fair to charge for the services I am not using. Kindly help me in getting these charges back and such brokers need to be scolded so that they don't repeat it with innocent retail investors. I hope you will help me to get justice. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 44 3025 4749
+91 44 3025 4750
+91 44 3025 4758
No 6 Reliance House, Opposite Sastri Bhavan, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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Reliance Trading Account — Hidden Charges being passed on
Hi I earlier own a trading account Cum Demat account with HSBC.In 2007, during RPower IPO, Reliance Money floated a trading cum Dmat account with annual charges for DMAT =Rs 50/annum and Trading account Rs 500/- min Charges/annum. under ID 'bhku0089' DMAT AC [protected]
However on rarely using it for a year or so, Suddenly I saw my ledger statement for this fiscal, with hidden charges as follows
1)9 June 09 amount - Rs 92.65
2)7 July[protected] Rs 225.01
3) 9 August09 ---- - Rs 225.01
In addition to above it started charging Rs 15/- more per transaction including intra day. Not to say before buying their so called prepaid card, whose turnover limit they reduces from time to time to their convenience and at the customer cost.
Despite my complaint more than 3 week, they did not bother to acknowledge it, what to say of redressal. Even Help desk is pathetic.
Please help me out and do not fall prey to Reliance Moeny, as am regretting to switch over my previous DMAT service provider who provided no hidden charges for 6 years of services. Any feedback on other DMAT and Trading service provider with good reputation and services.?
Regards
B M Kukreti
New DELHI
Thus