[Resolved]  Reliance Money — Stop Loss function not working

Dear Sir /Madam
I am existing customer of reliance money.I have been facing following problem since a long time,resulted a huge loss to me.please arrange to re-fund the lost amount from your part.
The "STOP LOSS" fuction is not working properly for a long time,caused great loss to me.As on today I treaded "THINK SOFT" ( MARGIN ) as under:
1.Trade time-16/02/2010 09:04:48
2. Exchange
Trade No-2094
3. Exchange
Order No-[protected]
4. Qty- 27
5.Trade type- Buy (MARGIN )
6.@ Rs-477.95
7.Amount-12,904.65
8.TranID
9.35841931
10.Segment- CM
11.Settlement
Number-61384
12.Messages- Stop Loss Order Triggerd

Presently at 12.30 P.M.THINK SOFT is Trading @ Rs 396.90 -99.20 -20.00% .
I tried on following Tele phone nos but non help me yet
[protected]Lucknow)

[protected]Lucknow)

[protected]Lucknow)

[protected]Lucknow)

[protected](Bombay)
Please help