Reliance Money Complaints & Reviews

Dear Sir,

I had bought 300 shares o[censored]nited Breweries Ltd (UNITEDBREW) in sort sell order (Margin trading or intraday trading) on price 282.80 worth Rs. 16968.00 on 22nd July 2010 through Margin/intraday trading. as the trade started going against me and trading block by upper Circuit so I tried to square off the order. But RM didn’t allow me to cancel the order even when it was showing up in the order book. When I clicked at cancel option it used gets rejected and gave message the order does not exist. Whole day I jus tried to cancel or modify the order without success. At the end of the day the order was gone from the order book. Through the ledger balance and contract notes I came to know that the sale of those shares have been credited into my balance amount. Means I received the money (about 84K). Naturally this should not have happened as I was trading in margin and I should have been in some loss if shorted shares were squared off at the end of day (Confirmed by customer care, as per intraday trading it should be closed on the same day). After two days I checked my demat account and all shares amount were gone including my fund Rs.16968. I checked the history and there was no sale o[censored]NITEDBREW shares anytime through delivery. All trades were through margin. Even contract notes showed the trade as margin trades only. And the fact that I had only less than Rs. 20000 in my delivery account so I could not have sold more than 60 shares through delivery trade even by mistake.

I have called up and mailed to reliance money customer care thousand times without any reply. The local RM contact office guys didn’t solved the issue for weeks now UNITEDBREW of contacting them daily. Daily they used to say the Server are down or they are contacting Mumbai office. One day some guy told that if the position is not squared of at end of day then shares can be sold from delivery. This is just ridicules.

Please check bellow forward mail information (check mail chain from bottom to up) with reliance money.

Thanks & Regards,
Swati Jain
Email ID: [protected]@gmail.com
Mobile No. +91-[protected]
________________________________________

• QRC[protected]HEZ8Y CRM:[protected]‏
To [protected]@reliancemoney.com
From: Reliance Money Customer Care User4 (customer.[protected]@reliancemoney.co.in)

Sent: 06 August 2010 11:01AM
To: [protected]@reliancemoney.com
Dear Ms. Jain,
We write with reference to your email on August 03, 2010.
We would like to draw your kind attention to the disclaimer/ warning posted on our portal which is pasted below for your reference.
Please close (square off) all your open NSE Intraday Margin positions by 2:55 pm and square off by 3.10pm all BSE Intraday Margin positions . We shall attempt to close the Margin positions that are still open after the above time respectively, but we cannot guarantee total Square off. In view of the above, we cannot be held responsible for any losses or auction losses arising from the Intraday Margin positions that could not be squared off by the end of the day.
As you did not square off the short open position in United Breweries 300 quantities on July 22, 2010 and the shares were not available in your demat account, these shares were delivered short.
Please note that we have sent an intimation of seller shortage on July 26, 2010. Please find attached the auction bill passed in your ledger on July 27, 2010.
You may quote reference no. 2950226 in relation to this query.
Please feel free to write to us at customer.[protected]@reliancemoney.co.in or visit our nearest branch for any further assistance.
Yours Sincerely,
Customer Support.

________________________________________

To customer.[protected]@reliancemoney.co.in
From: SWATI JAIN ([protected]@reliancemoney.com)
Sent: 03 August 2010 17:13PM
To: customer.[protected]@reliancemoney.co.in
Dear Sir

I am not satisfied with your reason that you have given me regarding my complain. So I have decided to complain in consumer court. We want clarification for the below points.

1. As per your customer care information Margin Trading is squared off at the end of the day. So why you have not closed the scrip (UNITEDBREW) on the same day (22nd July 2010).
2. As per your mail that scrip was in Upper Circuit Trading, but Reliance Money has not declared anywhere if the share is upper circuit it will be converted in delivery for couple of days without any sufficient fund in client account.
3. In my account there was not much amount that the scrip can be converted to delivery. So how did you converted into delivery without suitable amount required?
4. If my scrip was not squared off on the same day (22nd July2010). Why didn’t you inform me via mail, phone or any communication mean before 23rd July 2010? And in Reliance Money Website, There was no information in any record (i.e. Demat Balance , ATST Projections, Trade Book & History ) that I am holding some amount of shares for settlement.
5. As per your mail you credited some money in my account and will debit on 28th July 2010 so the debit amount should be same as credit amount so why did you debited my whole money from my account.
6. According to you if I was holding any scrip so I should have right to settle the scrip, but as per your convienince you have setteled my scrip without my knowledge and till date I am having no information on which price you have settle my scrip and this information is also not available in history or any other record.

Please clarify each and every point, Based on these point I will raise the complain in consumer court, Media and Police.
However, it is your fault you have not squared off my scrip on the same day and you didn’t inform me on the next day so I will not bear any losses and please credit my money as soon as possible.

Thanks & Regards,
Swati Jain
________________________________________
From: customer.[protected]@reliancemoney.co.in
To: [protected]@reliancemoney.com
CC:
Subject: QRC[protected]V7N5Y CRM:[protected]
Date: Fri, 30 Jul 2010 12:03:38 +0530

Dear Ms. Jain,
This is with reference to your query regarding 330 shares o[censored]nited Breweries Limited on July 22, 2010.
We write to inform you that United Breweries scrip is traded on The Stock Exchange with a 20% circuit filter.
When the stock moves up by more than 15% we square off all intraday short positions in that particular scrip. This is because if the price reaches 20% circuit limit then these short positions cannot be squared off and will result in short delivery and auction loss.
On July 22, 2010, the scrip almost hit 20%. Hence, we squared off your short position for 330 shares as a risk containment measure. However, the short position taken by you later at 12:07:05 PM again could not be squared off due to the upper circuit.
For any further assistance, you may write to us at customer.[protected]@reliancemoney.co.in or visit our nearest branch.
You may quote your reference no. 2944789 in relation to this query.
We value your relationship with us.

Assuring you the best of services.

Yours sincerely

Customer Support.
________________________________________


• RE: Intimation for Seller Shortages CRM:[protected]‏
To customer.[protected]@reliancemoney.co.in
From: SWATI JAIN ([protected]@reliancemoney.com)
Sent: 28 July 2010 17:30PM
To: customer.[protected]@reliancemoney.co.in
Dear Sir,

As per Ledger Report, UNITEDBREW stock has been settled on Transaction ID “SETTNO=2010081BSECMADFINAL BILL” and I got a loss of Rs. 16361.30.
So for your information I would like to continue with my last mail, I have not played any stock (UNITEDBREW) on delivery sell order and as per margin trading UNITEDBREW stock should be settled on closing price of 22nd July 2010 (on that day UNITEDBREW closing price 282.80).
By mistake if Rs. 84840.00 has been credited in my account then same amount (Rs. 84840.00) should be debited from my account and not Rs. 101201.28.
Please clarify this issue as soon as possible otherwise I will take some action against reliance money.

Thanks & Regards,
Swati Jain

________________________________________
From: [protected]@reliancemoney.com
To: customer.[protected]@reliancemoney.co.in
Subject: RE: Intimation for Seller Shortages CRM:[protected]
Date: Tue, 27 Jul 2010 06:06:30 +0000

Dear Sir

As per my earlier mail, I have mention wrong trading date (23rd July 2010) for UNITEDBREW. I have played this stock on 22nd July 2010 in intraday trading (Margin Trading)
So the settlement price for UNITEDBREW stock should be same(282.80) as closing price on 22nd July 2010.

Please take this in your reference and clarify this issue as soon as possible

Thanks & Regards
Swati Jain



________________________________________
To: [protected]@reliancemoney.com
Subject: RE: Intimation for Seller Shortages CRM:[protected]
From: customer.[protected]@reliancemoney.co.in
Date: Tue, 27 Jul 2010 10:59:06 +0530


Dear Customer,

We thank you for writing to us.

We have taken note of the same and confirm that you will receive a reply from us at the earliest.

If you require any assistance in the interim, please contact our nearest branch.

Assuring you of our best services

Sincerely,
Customer Support


________________________________________



Dear Sir,

This is in reference of your mail for Settlement Number[protected] for 300 shares o[censored]NITEDBREW. I have not placed this order in delivery sell order so why u have not settled this order on same day?
I was playing intraday trading (margin trading) so as per intraday trading (Confirmed by your customer care) it should be closed on the same day (23rd July 2010). Customer Care person told me that in any conditions Intraday trading is closed end of the day
So please let me know why you have not closed the order on 23rd July 2010. As per your mail why are you closing the order on 28th July 2010.
I played UNITEDBREW 300 shares on price 282 sell order and on the closing day the share price was 282 so you should settle this order on the same price (282) in buy order
I will not bare the losses Please clarify this issue as soon as possible.
Thanks & Regards,
Swati Jain
________________________________________
From: customer.[protected]@reliancemoney.co.in
To: [protected]@reliancemoney.com
CC:
Subject: Intimation for Seller Shortages CRM:[protected]
Date: Mon, 26 Jul 2010 17:26:20 +0530

Dear Mr. / Mrs.SWATI JAIN
Client ID:-S00148152

Intimation for Seller Shortages
Further to your sell in Settlement Number[protected], we would like to inform you that 300 shares o[censored]NITEDBREW have been delivered short.

The auction payin settlement for Settlement Number[protected] will be on 28/07/2010.
Your account will be debited against the credit already given in your account towards the above sell and final entry will be posted in your ledger account after auction settlement date.
In case of any further queries, you are requested to visit the nearest branch or write to us at customer.[protected]@reliancemoney.co.in

Yours sincerely,

Customer Support

Note: This is an auto-generated mail. Please do not reply to this mail.
________________________________________
The dark side of terrorists revealed in MSN Internal Security Get it now.

Respected Sir

Myself (Kavita Sharma) has lost my both NCFM(Dealer Module)certificates i.e Cash & Derivative Segment few months ago.When i need those certificates for my job perpose then i come to know that these certificates are already using in Reliance Money in Shrinagar.

Kindly help me to deactivate those certificate from that place & revert me for the same as soon as possible.I shall be thankful to you.

Thanks & Regards

Kavita Sharma
[protected]
cool.[protected]@rediffmail.com

Dear Sirs,

Client ID - S00151666

I would like to bring to your attention one of the grievances I have been facing since 2 months. I did speak to Mr. Mahesh, Chennai office, Mr. Arun - [protected] and Mr. Karthik - [protected], SEA, TN. Unfortunately my queries / grievances have not been redressed instead they keep avoiding me every now and then.

I have opened the account in the month of Jan/Feb 2010 with Reliance Money. I have transferred Rs.3, 25,000/- since I opened the account and I have been allotted that Mr. Suresh will be the dealer for me. Since I don’t have time, Suresh used to call me and confirm the trades and inform the P/L on a daily basis. However, when I asked for brokerage after seeing the contract notes, I was informed that the excess brokerage will be refunded once the month is complete. When I looked at the Portfolio Statement, I found that about Rs.25, 000/- is the profit generated through F & O and about Rs.8, 000/- through Equity trading. Even the layman will understand that the total surplus / ledger balance should be Rs.3, 25,000 (Principal Contribution) + 33,000/- (profit generated) == Rs.3, 58,000/-

However, to my surprise, the total ledger balance was less than the amount. I did speak to the customer care officers, Mahesh, Karthik and Arun unfortunately, none of them were able to provide any explanation. Mr. Suresh, Dealer confirmed that the difference in brokerage will be refunded at a later date and he had also initiated a request. But I came to know that Mr. Suresh has left the organization. Later Mr. Karthik visited my office and explained that all this is because of the brokerage component and he will sure take it up with Reliance Money. I did mention to Mr. Karthik that if I don’t get a proper reply, I would be compelled to escalate the issue to CEO / SEBI but to my dismay he has not reverted yet and whenever I tried his cell phone, it was either switched-off or unable to reach. I think is such a busy person who does not have a value for a customer / investor. In fact I have spoken to Mr. Arun this afternoon and he said he would call me immediately but he has not reverted yet. This has irritated me to escalate and send this communication.

I know Reliance Money is a big banner with a huge client base and does not require an investor/ client like me. I still feel that this is gross negligence on the customer service and charging too much brokerage for an investor and penalizing. I have an account with ICICIDirect as well and they are very transparent. While doing a trade with ICICIDirect, I am sure of the brokerage for the transaction with ICICIDirect for every trade but in the case of Reliance Money no such transparency and everyone is talking different language. In addition the team is always referring to HO for every action. The so called manager does not know the meaning of “Customer Service”.

May I request your good offices to look into this revert.

Thanks,
Sujatha S
Client ID:S00151666

Reliance Money is a company with one person whom i found completely Charatcterless.

He (Abhilash) with phone number [protected] is responsible for Bangalore Franchisee and just talks but never does.

I wanted to take a franchisee and will never again like to associate with Reliance Money or any other products of reliance ADAG Group.

He uses the cheapest level of language against Customers and never meets upto his promises.

Please take action against these companies who make false promises and help customer get relief.

Regards,
Murali Agrawal

Myself Gargi Krishna. employee code-RMON3467
worked in relinace money from 10 aug 2009 to 15 march 2010. last received salary is december.after that i havnt received my salary.it is due till 15 march.

please provide me the status as i m in need of it.


Thanks and regards
Gargi Krishna

I had placed an after market order for Purchase of Shares of Cairn India, though in the next trading session the price fell well below my ordered price ythe order was not executed , even though the Order was shown as accepted in exchange Various mails and calls to Relaince Money have gone in Vain So much so that even mail to ANIL AMBANI the chairman of the company has not helped in resolving the issue even though more than one month has passed They just give one excuse or the other and once I reply to them proving that what they are saying is wrong they just keep mum anf then after sending reminders they again come up with another excuse

Hence would request all not to deal with reliance money as they know only how to fool customers and not to respond / resolve their queries

DEAR SIR,
ONE EMPLOYEE OF RELIANCE MONEY LUCKNOW BRANCH COMMITED ME A GIFT OF HOME THEATRE FOR THE INSURANCE OF Rs. 2,00,000. I TOOK THE POLICY OF RS 2,00,000 IN JAN 2009 AND HE WAS TELLING ME THAT THE GIFT WILL BE DISPATCHED WITHIN TWO MONTH i.e. MARCH 2009.BUT NOW HE IS TELLING ME THAT HIS SCHEAME HAS NOT BEEN COMPLETED AND HE WILL NOT FULFILL HIS COMMITMENT .SO KINDLY TELL ME THAT CAN I SUE AGIANST HIM FOR THAT GIFT


FROM
PREETPAL SINGH
[protected],[protected]

Dear sir

I have submitted the change of address form and other details to the company in person in Chennai office.at Door No 1/5 & 1/6,2nd Floor, :Shreyas" NO . ( Old No 9 ),Francis Joseph St., Facing Sungurama Chetty St, Opp. High Court of Tamilnadu Parrys, Chennai 60000 on 24/12/2009.. Give below demat a/c details
Client ID T 00030989
D P I D 13041400 B O I D 00932878. They informed that the address will be revised within a week. It has not been effected and continued to receive the mails at the old address. On 25/02/10 I have received a courier asking me to submit the form afresh as the format of the form has since been changed. Iam very much aggrieved by such a deficiency in effecting the delay in effecting the change of address.
I intend to claim a compensation of Rs. 1.00 Lac ( Rs one Lac Only ).
Thanking You
Yours sincerely
A.Srinivasan

Dear Sir /Madam
I am existing customer of reliance money.I have been facing following problem since a long time,resulted a huge loss to me.please arrange to re-fund the lost amount from your part.
The "STOP LOSS" fuction is not working properly for a long time,caused great loss to me.As on today I treaded "THINK SOFT" ( MARGIN ) as under:
1.Trade time-16/02/2010 09:04:48
2. Exchange
...

i have applied for demat account in august 09.with following inclosures
1, cheque of sbi for the amount of 1250.
2, cancelled cheque of sbi
3, bank statement
4, address proof
5, photo
6, photo copy of pan card no ALTPM 7186 N

till the date i have not received any welcome kit . where as amount has been cashed on 17aug 2009.


i have contacted to your representative in srinagar Mr MAZID phone no [protected]&Mr HARPREET SINGH in jammu phone no [protected] &Mr AMIT MADAN in ludhiana phone no [protected]. but they are not giving satisfactory reply. while i have deposited all the above mentioned documents second time in october 09 as asked by your representative. now they are asking for all the documents again.

now if it is not possible to open my account with those documents please refund my amount and returne my all the document to avoin any missuse.

I am waiting for six months to open my account. but,because of your representatives it hase not been materialised till the date.

please note my querry and take actions

I am waiting

FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD
they had debited 24,000 in my account in the name of prefference card for single tranction of 10lot options...

I SMT SHAMPA BHATTACHARYA W/O DILIP KUMAR BHATTACHARYA IS A HOUSEWIFE AND RESIDE AT-P-938 (3RD FLOOR) BLOCK-A LAKETOWN,
KOLKATA-700089.MY HUSBAND IS A RETIRED PERSON.

DURING THE MONTH OF JULY2009 ONE OF OUR FAMILY FRIEND NAMED MR DEVENDRA BHARGAVA RESIDING AT P-874 BLOCK-A LAKETOWN,KOLKATA-700089 APPROACHED MY HUSBAND THAT HIS SON NAMED MR. ANAND BHARGAVA GOT A JOB AS EXECUTIVE WITH RELIANCE MONEY POSTED AT A BRANCH IN KOLKATA-41D NSC BOSE ROAD ,KOLKATA(KNOWN AS TOLLYGUNGE BRANCH) AND NEEDS BUSINESS DEPOSITS.THEREFORE I AND HUSBAND TAKE THE FIRST INITIATIVE.CONSIDERING THE FREINDSHIP OF OVER 22YEARS AND THE BACKGROUND OF THE FAMILY MY HUSBAND AGREED.AND ISSUED A FIRST CHEQUE OF RS500,000.00 FAVOURING RELIANCE COMMODITIES LTD DRAWN ON HSBC,HOWRAH BRANCH FROM OUR JOINT ACCOUNT AND A RELIANCE COMMODITIES FORM WAS SIGNED.
ATTACHING MY PHOTOGRAPH,COPY OF PANCARD AND COPY OF VOTERS ID AS PROOF OF ADDRESS.

THEREAFTER WE DID NOT RECEIVE ANY WELCOME KIT FROM RELIANCE COMMODITIES WHICH WAS INTIMATED SEVERAL TIMES TO RELIANCE MONEY
TOLLYGUNGE BRANCH OFFICE AT KOLKATA AS WELL AS TO ANAND BHARGAVA TO WHICH I WAS TOLD THAT IT WILL ARRIVE AFTER A FEW DAYS.
IN THE INTERIM I FURTHER ISSUED TWO MORE CHEQUES (ONE FOR RS 500,000.00 AND THE OTHER FOR RS.10,00,000.00) FAVOURING RELIANCE COMMODITIES LTD WHICH WERE ENCASHED ACCORDINGLY.

HOWEVER MY REMINDER FOR NOT RECEIVING ANY DOCUMENT FROM RELIANCE COMMODITIES OF RELIANCE MONEY FOR OPENING THE COMMODITY ACCOUNTWAS ON.WHICH HAS NOT BEEN RECEIVED TILL DATE.

IN THE INTERIM DURING THE MONTH OD EARLY OCTOBER2009 SUDDENLY I FIND A CREDIT OF RS10,00,000.00 IN OUR JOINT ACCOUNT FOR WHICH WE DID NOT GIVE ANY INSTRUCTION. FURTHER ON ENQUIRY FROM THE RELIANCE MONEY OFFICE AT TOLLYGUNGE BRANCH,KOLKATA WE WERE TOLD THAT THEREWAS NO MONEY WITH THE COMPANY.


OUR QUESTION IS WHY THE WELCOME KIT OR DOCUMENT WAS NOT DELIVERED TO US .THEREFORE TO WHOM IT WAS DELIVERED.

FURTHER WITHOUT OUR INSTRUCTION WHY THERE WAS A CREDIT OF RS10LACS OUT OF TOTAL DEPOSIT OF RS20LACS AND FINALLY WHO HAS
CYPHONED THE REMAINING RS10LACS.

THIS A SHERE NEGLIGENCE OF THE COMPANY AND THEREFORE COMPANY SHOULD COMPENSATE.

I STRONGLY APPEAL THAT JUSTICE BE DONE AT THE EARLIEST AS THE MONEY IS MY HUSBANDS RETIREMENT PROCEEDS.WE HAVE NO OTHER ALTERNATIVE BUT TO REPORT TO YOU AS THERE IS NO HELPDESK OF RELIANCE MONEY TO TAKE CARE OF OUR SERIOUS PROBLEM.

THIS MESSAGE IS BEING FORWARDED TO YOU THROUGH MY HUSBANDS EMAIL.


SOLICIT YOUR KIND COOPERATION AND JUSTICE.

Hi,

I am using RelianceMoney Demat and online trading account.

I raised a request to switch my brokerage structure from preference card to % Brokering.

But immediately I realized that a heavy balance is remaining in my card. So I decided to continue that

card till the time it expire and cancelled the raised request immediately.

But even after cancellation Shifting charges has been debited from my account which should not have

been done.

I contacted Reliance Money several time and send many emails, but I have not received any response from

them till yet. When I call them they are saying that it is the way system behaves and money cannot be

refunded, though the system clearly shows that the request has been cancelled not executed so there

should not be any charges. After so much of discussion they have now not even listening to my complain

and not reponding to my emails any more.

Please do the needful.

Thanks,
Anshul Jain.

Hi,

My Client ID is D00046172 in the name of Dilip Kumar.
My DMAT A/c has been debited with Rs 1000/- i.e for Limit Card Charges.
I am not aware of such any charges and for that I wrote e mail to "customer.[protected]@reliancemoney.co.in" & "customer.[protected]@reliancemoney.co.in" but even after lot of follow up mails. I didn't get any satisfactory answer.
I am not such a big investor who can invest lakhs and crores in share market so what is the use of opting of Rs 1000/- card.
I tried to pass this msg to reliance but till date they are not responded me perfactly;
I want the waiver of this limit card charges so that I can trade from my A/c.

Pls note"- 4-5 reminder mails from my side has been sent to relaince but result is still awaited.

Please help

Thanks & Regards,

Dilip Kumar
Assistant Manager-Operations
Max New York Life Insurance Co. Ltd.
Operations Center, Ist Floor, Plot no- 90 A,
Sector-18, Gurgaon 122002.
Direct: +[protected]
Mobile:+[protected]
Switch-+[protected] Extn. 9688
Fax-+[protected]

DEAR SIR

MY NAME IS BR. ASHUTOSH ANAND, MY A/C OPEN IN RELIANCE MONEY AT 20.02.2008 AND MY CLIENT ID IS B00045580 AND APPLICATION NO. IS [protected] WITH DP ID 13041400 , AND USER ID BRAS000E
I AM SUFFERING SOME PROBLEM FROM LAST 1 YEAR I HAD JUST DEPOSITE A D.D. VALUE RS. 15000 OF ALLAHABAD BANK, D.D. NO. IS 742 ON DATED 01.10.2008 BUT TILL TODAY THAT AMOUNT IS NOT CREDITED IN MY RELIANCE MONEY A/C.

SINCE LAST 1 YEAR I,AM SO UPSET WITH THIS TYPE OF FRAUD. MANY TIME I HAVE COMPLAIND TO BRANCH MANAGER BUT THE TOLD ME THAT I WILL SEE. NOW HE RESINED TO RELIANCE MONEY.NOW I HAVE MY BANK STATEMENT AND XEROX COPY OF D.D. BUT THEY ARE NOT GIVING ME PROPPER RESPONS.

SO SIR PLS. I,AM REQUESTED TO YOU PLS. DO THE NEEDFUL AS SOON AS POSSIBLE.

NAME : BR ASHUTOSH ANAND
BRANCH LOCATION : RATHYATRA , VARANASI (UTTAR PRADESH)
TRADING A/C NO. : B00045580
DP ID. : 13041400
MOBILE NO. : [protected], [protected]
E-MAIL : [protected]@gmail.com

Dear sir

I am Suresh cs completed MBA in Finance and i have attended an interveiw there in IBM Daksh in Bangalore i.e Manyatha tech park.I am an Phisically Handicapped person come for an interveiw in the eirst round they said salary of RS 115000 P.A for fresher even i cleared all four rounds and in the last round the HR.Mrs Asha again saying salary around 84000 P.A .There is no clear cut package and they are not informing the person even after 15 days ,am an physically handicapped walked there with so much difficulty ,but ther is no response.Am sending this mail with dosappiotment with IBM policies.

thank u

Hi

I would like to register complain against Reliance money customer services. I have complained about Trading account access problem. I have opened account with Reliance Money. When I am trying to access online. It gives me error of Invalid User Name. How it can be possible? as I am using the user name provided by Reliance Money in Client Master Report.

I tried to draw attetion of this matter by sending emails to customer.[protected]@reliancemoney.co.in. but there is always automated email response. so finally I decided to call customer helpdesk support number[protected].
When I called this number there is answering machine and it suggest to email- customer.[protected]@reliancemoney.co.in. It is controvercy. How can I speak to authorized person from Reliance money who can solve this problem.
As I am staying outside India, I am not able to visit local brach.

So Could you please direct me what steps should I have to take. As reliance money is providing worst services to customer.

Thanks
Dhaval Patel

I had taken a policy from Reliance Life Insurance Company named Reliance Money Guarantee Plan on 13th march 2009 with 12000 Rs yearly premium for a term of 15 years but on receiving the policy documents I came to know that the money they are Guaranteeing is quite less than the money I am actually paying in whole term, but as per the assurance given to me by the company personal the returns were much higher than what was written, so on receiving the policy documents I decided to cancel the policy in free look period and get my money back, for which I had given an application to the company to cancel my policy on 20th march 2009, but on later stage they reverted me saying that I can't cancel my policy as the reason provided was not good enough and so I have to provide a good reason to get the policy cancelled, after that I gave them 3-4 more applications for the same but all in wain, until now I am running from pillar to post to get my money back, but the company is making delays for the reason best known to them, so I had now decided to take the help of judicioury to get my money, but prior to that I wanted to get in touch with you if you people could help me in the case.

Policy details :

Client ID : [protected]

Contract No: 13870197

Name of Life assured : Basanti

Premium Amount : Rs 12000

mobile no [protected]

SIR I APPLY APPLY FOR MUTUL FUND SUB BROKER CODE IN RELIANCE MONEY MAY 2007 AS RUCHI AGARWAL F-965 KAMLA NAGAR AGRA CODE[protected] THAN HE ALLOTE ME CODE THAN MR SAURABH JAIN CENTRE HEAD OF RELIANCE MONEY AGRA U.P SAYS NO AMFI CERTIFICATE IS MANDITORY FOR SUB BROKER THAN I STARTED BUSINESS WITH RELIANCE MONEY AND REGISTER MANY SIP BUT NO COMMISION RECEIVED I WANT TO CONTRACT MANY TIME TO MR SAURABH JAIN BUT NO RESPONCE RECEIEVED THAN I GO TO CUSTMER HELP LINE THAN HE SAYS TO CONTRACT BRANCH HEAD BUT NO BROKAGE RECEIVED I AM IN TRUBLE I STOP MY BUSINESS WITH RELIANCE MONEY BUT MY PENDING COMMISION IS NOT RECEIEVD

RUCHI AGARWAL
CODE[protected]
MOB [protected]
ADR F-965 KAMLA NAGAR AGRA : 282005

Dear Sir

I have hold this account in Reliance money through Raksha investment (Baroda) and then Mr Mehul Shah has sold many of my shares and was doing trading in my account without my consent or informing me. When I was in India recently this came to my notice.

He agreed to revert the transactions back, as per the mail below, but is not doing so. I have tried to take help from Akash Kejriwal of Reliance money but couldn't put pressure on him. I would like you to interfere and solve my problem as soon as possible. I have opened the account in the name of Reliance Money and not Mr Mehul Shah. I was shocked to know how he was able to sell my shares, but then was able to understand from Akash.
I was always thinking that shares in my Reliance Money is safe and no body can touch it without me logging in to the account, but it is not the case.

This is the biggest loophole lying in the trading account of the company. It should be looked into and make it more safer for customers like me. I know Mr Shah is doing similar in other NRI accounts as he told me himself. He is earning brokerage by doing unnecessary trades, as you can see from my account, which he does in many NRI clients accounts.

I have trust in Reliance and hope I should get my original lots of shares. I have been writing E-mails and telephoning him almost daily since last 2 months, which also costs me. I am sure you can put pressure on Mr Shah and ask him to do this transaction tomorrow only.

I am writing to you as I have lost my patience and not getting quick response from Mr Shah or from Reliance money. I have written so many E-mails to Mr Anil Ambani and customer support at reliance money, but all in vain and nothing is happening.

Thank you
Yours sincerely