Reliance Money — Worst Service!!

Gurgaon,Sec-14....

I had applied for a reliance money Demat Account way back in November , though I got it within 10 days but what followed after that has been a nightmarish and the worst experience I 've ever had with an organisation(Reliance) of such repute.
The executives there are not well trained , they are not polite to their customers, do not know the know how's of Reliance money.
It is unimaginable but after more than 3 months(Since Nov 2007) , I have not been able to trade even once. This demat account is like a white elephant for me ( its consuming my precious time, as every alternate day I visit the RelinaceMoney office at Sec-14 Gurgaon).
First they messed my bank account , linked it with some other account.I applied for the change of bank acc but after a lot of visits , phone calls all I got was disaapointment adn rude atttitude from the staff.Yeah , did I forget to mention that they misplaced my documents(i had submitted for bank change).
Finally , after a months' time , my bank account was changed and Iawas happy that now I could trade, but worst was yet to come.
When I logged in to my acount ,I received a meesage saying that my Limit Card got expired. How could this happen,the limit was for one year or 5 lacs.
Again its been a month , I am continuously in touch with their executives Mr Rajeev ([protected]) but in vain.
I have even e-mailed him a no of times but never received a reply. Over phone he is not polite and tries to make us fool by saying that the complaint has already been lodged.(Stop lying Rajeev , I am no more a kid).
Can anybody suugest me how to lodge a legal complaint in a consumer court against this.
All who are the victims of Reliance Money can also join a group/community so that we can take appropriate actions.
Abhinav
[protected]