[Resolved]  Reliance Money — Traded without our

Address:

Pune, Maharashtra

Hi, this is my compliant against Reliance money trading account provider. I have my wife trading account (JAKO0081) at ‘Senapati Bapat Road’ branch. We are holding this trading account last 1 year. But on Monday I observed that one transaction has done on this account without our notice and because of this transaction it made me Rs. 10500 rupees loss.
Last 2 days I am following these local coordinators RM, dealer and main branch head. But they did not properly coordinating me or telling me who did this transaction. This entry details are as below

Exchange Segment NEST Order Number User Id Account Id Trading Symbol Order Type Request Id Buy/Sell Product Type Validity Total Qty Pending Qty Disclosed Qty Price Trigger Price Average Price Traded Qty Status Rejection Reason Nest Update Time Exchange Order No Exchange Time Stamp Instrument Name Order Gen Type Order Source Modified By User Good Till Date
NFO 1.01E+14 70010712 J00053401 NIFTY10NOV6300PE LIMIT 1 BUY NRML DAY 50 0 0 0 0 309.95 50 complete -- 16/11/2010 15:22:11 2.01E+15 -- OPTIDX -- TWS -- --
Could you please help me, what will I do? And guide me to resolve this issue.

Thanks
Rupesh Kodilkar