Reliance Net Connect — Reliance Data card not activated after 3months of purchase

To
Whomsoever it may concern,

Reliance Net Connect
In front of City finanacial
Panjagutta
Hyderabad(A.P.)

Product : Reliance USB Modem
Plan: Freedom @ Night(Rs. 400 monthly rental charges)

I purchased Reliance USB Modem for Plug -n- Surf connection on 28th Aug 08. In which they informed me to produce address proof I gave our Gas connection card, they said it is fine and gave me the data card at cost Rs.2820/-. After that they activated the connection for 3 days.
They deactivated the connection saying the address proof is invalid as it doenot have your name, so I said what else can I submit for the same. They said that your Company HR letter would do. But I went outstation and I submitted the letter on 1st Nov, after that they told they will start the connection.
But then after calling repeatedly for whole month they finally said you should pay the bill of 3 days that was Rs.240/- then it will activate. I paid the bill in dec itself. After that also the internet is not working.
I again called them they said due to non usage for 3 months the MDN got expired and you have to again pay Rs.330 to get new MDN.
Please help as already have paid so much money and not used connection. I have wasted my time and energy going to the office in Panjagutta many times, from which I purchased.

If they can return my Rs.2820 and take back the instrument I am happy to do so.

Thanks,
Akansha Jain