| Address: | Ranchi, Jharkhand |
Dear Sir,
I had purchased a Net Connect (MDN No. [protected]) from Reliance Web World, Main Road Ranchi, Jharkhand on Jan-2010 and was in the scheme of free unlimited download and browsing for three months. On 7th March, 2010, I had filed a complaint for terminating the same in the Customer Care Dept. and the request No. provided to me was[protected]. However still i was getting calls from Reliance Web World, Ranchi on the bill payment from the customer care. However i have still not got any bills for payment. So i again called on the customer care and talked with Mr. Murali and they told that it has still not been terminated. They gave me another request no.[protected]. But still the calls are coming for bill payment. The Web World(The main guy there who is calling is Mr. Rahul Singh:[protected], [protected]) is saying that they do not know anything about the complaint requests and that the bill for the month of April 2010 has got generated. The Net Connect has been taken in my parents name who stay at Ranchi but are too aged and cannot travel frequently due to this. This is the outcome of poor coordination on the Reliance part and my parents have to bear the burnt.
I have already sent a mail to the Nodal Officer of Bihar and Jharkhand Circle requesting him to give orders to terminate my Net Connect with no further bill payment, but there is no response. Hence i would request you to kindly take a strong action against the same so that the customer is releived of the tension caused.
Regards,
Prakash
[protected] Was this information helpful? | 
