Reliance Netconnect 3.1 Mbps — Incorrect bill amount

porwal_aditya

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

My billing cycle is 27th Jan to 26th Feb 11. My plan is [protected]@10MB night plan. If I use above 10 MB at night or any usage in day time then I will be charged at .5 Rs/MB.
My bill is showing 154 rupees for extra usage, which means that I used 308 MB extra. But I have actually used only 141 MB which means I should be charged only 71.5 extra and not 154 extra.
Also surprisingly the bill is showing unit as if I am using a mobile service, it is showing that I used 308 units extra. I have a copy of my usage also which clearly shows i used 141 MB.

My name is Aditya Porwal and i can be contacted at [protected].

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Comments

siddu258

from Bengaluru, Karnataka

Reliance — 3.1 Mbps

Dear Sir/ Madam

i m Balaji from Bangalore, as i purchased reliance data card on last month 13th

as i got mentioned that the speed of the net will be 3.1 mbps , but till the date i never

got the speed more than 240.3 kbps. and i m not able to connect to broadband mode

which s the faster one / and if i call the customer care , they are committing me the it

will be solved ASAP, the same thing i m they are telling from past 7 days. and its

never solved. and now i m facing very much prob

plzzz do the needfull

Thank You
Balaji Naidu .E

[protected]