Reliance Netconnect — Wrong billing and disconnection of the service | |||
I have purchased the data card broadband facility from Reliance Net connect+ on Jan 20th 2012. As the offer says I have paid the bill(Rs.2523) of 3 months in advance to get data card free of cost, which means I need not pay till the bill till April 21st as said by the vendor, Mr. Ashok [protected]. But I have received a bill charging Rs.1283 on Feb 5th 2012. When asked , Ashok said I need not pay the bill for 3 months and just avoid the bill till April 21 2012. On Feb 25 2012 my service was terminated. I spoke to Ashok's manager Mr.Murali [protected], who said sorry and promised that he would revoke the service in 24 Hrs on 25th of Feb 2012. But there is no response from the Reliance team till date and nobody responds my query. Please help me to rise this issue and to be solved earliest. My Reliance Net connect no. is : [protected] Thanks and regards VinayKumar M Suldhal [protected] Was this information helpful? | |||
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Reliance Netconnect — Disconnection & Billing
I had called reagrding cancelling my Reliance mobile internet connection in the month of March and i was told the same will be done. after which i received a bill in the month of May stating payments for April. they told me the cancellation takes abt 45days!!! I was billed on pro rated basis so i just payed the bill and confirmed my cancellation. I made the bill payments and thought the matter was done. However now in the month of July they suddenly have sent me a bill period 23 June to 9 of July asking me to pay my dues for the above mentioned dates. When i called the center they state they have no previous history of my request for cancellation. They promised to get back to me regarding the same and havent done so far. I sure am not going to pay the bill, but this harassment has to stop.