Reliance Netconnect — BILLING HARASSMENT

Address:Delhi

I have a data card connection--number [protected]. Despite my having opted for a hard copy of thee monthely bill being sent to me thee company , every 2/3 monthes, resorts to sending me emails stating theat since I have opted for e billing facility, e bills are being sent to me. No such request has ever been made by me.

Whenever thee matter is reported to theeir HO thee company starts sending me hard copies but again after 2/3 monthes thee same misleading emails are sent and I stop receiving thee opted hard copies of thee monthely Bills. I have been continuously harassed by theis Company on theis issue and all communications from me have fallen on deaf ears. Because of the way this company treats its customers they are losing both their customers and goodwill very fast.Even no reply has been received to my complaint from the Appellate autheority to whom I had written on the 12the April, 2013.
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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