[Resolved]  Reliance Netconnect Broadband+ — Delaying the disconnection and charging me for their delay

Hi,

I have raised three complaints with Reliance NetConnect Broadband+.
Basically I felt I am using an expensive Wireless Internet. So i wanted to terminate my connection. I have raised 3 compaints with the customer care center of Reliance. But every time they say it is going to take 2 working days to disconnect. Now they are saying that they will disconnect in 15 days (Yes fifteen days). And ultimately i am paying the rental. The very fundamental reason why I asked for the termination is because it is costly. Now I am not even using it and I am paying the rental. It is more than 3 weeks that I have raised my first request with them. I am providing the complaint numbers here.
1.[protected]
2.[protected]
3.[protected]

Please help me in terminating my connection and also please dont charge after I requested for termination - since it is Reliance problem - if they are not terminating.

Thanks
Prasad
Trivandrum
Ph. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information