[Resolved]  Reliance Netconnect Broadband+ — Billing Discrepancies...

I got a 499 plan where it is free from 2200Hrs to 0600Hrs. The bill shows many additional entries that I did not use. Those entries say as if I have connected for 6hrs. I finally got two months bill waived and still need to get Rs.340/- from them. Here is my usage log.

Date Start Time Session Duration (Seconds) Data Upload(KBs) Data Download(KBs) Total Data Transferred(KBs)
[protected] 17:00:11 21613 0.0 45.66992 45.66992
[protected] 17:00:37 40 47.41504 120.80371 168.21875

You could see that in first entry there is 0KB upload for the six hours of connection duration (which is no way possible) and also could see that both time entries over lap. There were many entries added with duration 21600 randomly in my usage.

I was billed Rs.800/- extra every month.


So users please check...

-Arul