[Resolved]  Reliance Netconnect Broadband — Fraudulent service and pathetic customer care

I have a netconnect connection [protected]. After first bill (15 days after starting service) from reliance their USB device stopped working and customer care bluntly told me that it is a third party instrument so I need to get it repaired from their service center.
It took them about 2 week to get a replacement of device and another 2 days for reliance to activate the device. When I received my bill, I was charged for full month, Rs 1300/-. Agent, Subhas from reliance world, Nigdi Pune, from whom I had purchased it, assured me that I will be refunded for the amount device was in service center.
It has been 2 month after that and I have raised this complaint 4 times for settlement. Everytime the complaint is closed with simple explaination that charge is right. No communication is done to me whenever complaint is closed. I had to ask and listen that it is now closed and they cannot do anything about it.
Also this agent promised me a laptop bag and took Rs 500/- extra from me. That also has not been given till now when 5 months have passed after purchase. It is a totally fraudulent service by reliance netconnet and their customer care. They are simply cheating customers by taking exorbitant amount of money for a pathetic service.
My sincere request to everyone that stay away from reliance netconnect connection. It just sucks and not at all worth this price. You can simply get other connection of same performance from TATA and Idea in wireless range.