[Resolved]  Reliance Netconnect Broadband + — No network coverage and no speed cum data usage was fake

Address:Lucknow, Uttar Pradesh

Connection information

Type=Prepaid
MDN Number: [protected]
Place= Lucknow (City), Uttar Pradesh (State)
ISP Provider= Reliance



This is to inform you that on June 2 2010 I purchased the device. On June 3 2010 the connection was activated. After that we were told to make a compulsory recharge of Rs.330 for 2 GB limit data usage and validity is 15 days (June 3 2010 to June 17 2010). Connection was prepaid.

3-4 June 2010 - For few hours I was able to browse and access net


5-8 June 2010 - In between these days most a time I was not able to access net at all. Download was matter of impossibility

After that we launch many complaints at least 10 then also no concrete information was heard by Reliance team department. When we talk they said complaints are already in waiting state and we will not guarantee whether your complaint will be solved and talked to us rudely. Then they said as a part of formality within next 24 Hours, our supervisor will call you and listen to your problem.

10-11 June 2010 - Only for an hour or two I am able to access net and also data usage was shown at that time 1.6 GB (still 400 Megabytes was left)



On 12th June they ended my account's data usage and claimed you had used the provided data usage limit. And no more we can take request or complaints.

Please guide us in a better way.


With warm regards,

Baljit Singh Rajpal
Director of Ministry of Railways of India (R.D.S.O) in Lucknow
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I[censored] dont mind i have an good choice,
i am also using this nd co-incidently having same problem, but i use to manage with it. after all i have paid Rs2400 for it.
C
First up all keep ur PC/Laptop Virus proof and Update ur drivers time to time,
Then second thing comes is Change ur Connection type, as per ur current connection u are paying 660/month+ Tax (330/15 Days) in Prepaid type, r8. so now make this Connection POSTPAID and go for these Plan's
1) Rs.650/- for 1 Gb ! day usage
Plus
2)Rs.200/- for 10 Gb ! night usage (It is add-on plane applicable on only some plans)
Total is 850 but Rs250 will be guaranteed Discount for at least 1st Year, that means u only have to pay Rs.600 + Tax and the usage limit is also better, that is 11 Gb !!! (Better than ur current status)
I m sure u will like this,
else there is one more choice
Go for Citywide 10 Gb !!! plan in POSTPAID connection type which cost u Rs.1100/- minus discount 250
but it gives u 10 Gb usage for all the time.

Enjoy D;-)
after all we Guys are lot more dangerous than our Ambani and sons.

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