Reliance Netconnect Broadband "prepaid " — Sicrepancies in Pre Paid Billing due to Improper System

Reliance Netconnect Broadband "prepaid " — Sicrepancies in Pre Paid Billing due to Improper System

A AMIT KUMAR from Delhi, Delhi

Pls be informed I am Reliance Netconnect Prepaid customer who is availing your services through the No.[protected]. Regret in informing that I had a very worse experience with using your prepaid services. From Last two consecutive month January & February I recharged my connection with Rupees 250 which gave me the entitlement for the usage of 300 MB. I might have been used maximum up to 150MB for both the months but your record reflects the utilization of 300MB. When I asked for the complete details of data usage (Days wise) your customer service conveyed their helplessness in this regard. It’s very ridicules to listen such type of excuse from this internet era that “Sir, I Can only provide you the usage details of last two days”. I have filed my complaint against the Ref. No 16457760/DT. 20.02.10 & expect the credit transfer against wrong deduction or satisfactory explanation. An early reply will be highly appreciated. Regards Amit Kr. Mob-[protected] Braodband No- [protected] Was this information helpful? No (0) Yes (0)

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Comments

Funskey

from Pune, Maharashtra

Hi mr amit did you install windows updates by any chance. they go about their business in the background and easily download 150 mb data in a month or so. also i am interested in purchasing a prepaid account of reliance, so i enquired and was informed that the balance unused amount for the month is not transfered to the next month. btw do you have any idea whether reliance has coverage in mount abu the hill station?