Reliance Netconnect — Not been able to register and get it activated

I bought a reliance Netconnect from the noida office of Reliance. I paid Rs. 2820 which they came for asking the very next day of my order. It has been 15 days since I paid the money but there is no network in my area (which was not informed to me) and i have not been able to even activate the card, forget using the internet or commenting on the speed. I have made several calls to the office at which I have been speaking with Mr. Prashant ([protected]/[protected]) and one Mr. Jagdish at[protected]. Both seemingly try and help but I do not think they are willing to do so and I am stuck with this card now which is not even picking up the signal for me to dial *228 which is reqired to activate it.