[Resolved] Reliance Netconnect — Very very poor service | |
I took a Reliance net connect before a month.I used it for about two days. Then they cut the connection without any particular reason. They cut our connection with out any warnings. Now i am daily go to the service centre. No response from their. Is we lost our money? What a poor service from Reliance group. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Reliance Net Connect — Very very poor Services
On 7th Feb, 2010 I taken Reliance Broadband+ connection. Till this time I already made N number of calls to customer care. Those people never ever serious to provide better services.Even though senior people are not taking care of issues.
I can that it is very very poor to provide efficient services to customers. Even for country capital persons they are not providing proper services and how can they serve entire India.
On 15-3-10 I registered compliant to Ms. Swati (executive) no is[protected]. Till this date there is no proper response.
On 25-3-10 I registered compliant to Ms. Snehan (executive) no is [protected]. Till this date there is no proper response.
On 9-4-10 I registered compliants to Mr. Rajesh (executive) no's are[protected],[protected], &[protected]. Till this date there is no proper response.
On 12-4-10 I registered compliant to Mr. Chandrakanth (Floor supervisor) no is[protected]. Till this date there is no proper response.
On 13-4-10 I registered compliant to Mr. Prasanth - (senior technical lead - New Delhi), in the next day on 14th Mr. Ajay kumar came to my premises @ 3.20Pm and he analyzed the situation. Till this date there is no proper response.
On 16-4-10 I registered compliant to Mr. Prasanth - (senior technical lead - New Delhi) no is[protected]. Till this date there is no proper response.
On 16-4-10 I registered compliant to Ms. Swetha - (senior technical lead - New Delhi) no is[protected]. Till this date there is no proper response.
For the above compliant on 19th morning I already have a word with Mr. Gaurav (Floor supervisor), on 19th evening I already have a word with Ms. Siddhi @ 8.30Pm (Floor supervisor)
Really I am fed up with Reliance people as per their services.
My First bill period was 14-2-10 to 13-3-10, second bill period was 14-3-10 to 13-4-10,
third bill period is 14-4-10 to 13-5-10, till this time Reliance people are unable to rectify my problems.
Please get back to me for more clarifications ([protected]).
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
i have bought a reliance net connect usb high speed data card, employess of hoshiarpur office told me that the speed of the net will be 175kbps to 254kbps. but it's speed is only 24kbps & downloading speed is just 0.4 kbps, i have called customer care office by 3 or more times and there answer will be same that is within 24 to 48 hrs ur problem will be solved, but still nothing done. i have bought this with the unlimited plan with amount of bill is 700rs. plz sir do something for me i m just a small shopkeeper of computer hardware. and my data card no is [protected] named gurdeep singh, ravidass nagar, hoshiarpur punjab.
purchasing price is 2499 rupees.
i shall be very thankfu, l to u for this[protected]------gurdeep singh
sorry for any mistakes,
thank you