[Resolved]  Reliance Netconnect — Service inactive for 6 days after bill payment.

My reliance netconnect high speed 1X modem was inactive from[protected]. I came to know that the problem was because of delay in payment by duedate, which was on[protected]. I paid the bill on[protected] at Baroda, Chakli Circle, Gotri Road branch. The service was not activated. Again I had to visit the customer service on[protected], 03:00 PM. When they checked, my outgoing service was barred. They said it will be alright in 3-4 hours. When I checked it again at 10:00 PM, it was not activated. Then I had to take the pains of calling the toll free[protected]. But no answer was received. Then I sent a message from the modem itself describing the problem. Then it was activated.
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Aug 14, 2020
Complaint marked as Resolved 
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