Reliance Netconnect — NO SPEED AND FREQUENT DISCONNECTION.....WORST CUSTOMER SERVICE | |
I HAVE BEEN USING RELIANCE NETCONNECT BROADBAND FROM PAST 8 MONTHS AND I AM NOT AT ALL GETTING PROPER SPEED AND FREQUENT DISCONNECTION.. I HAVE 2 DATA CARDS ONE IS POSTPAID AND THE OTHER PREPAID... THE PROBLEM WITH PREPAID IS WHEN EVER I RECHARGE THE CARD THE BALACE GET EXHAUSTED AND WHEN I CALL THE CUSTOMER CARE FOR THIS REASONS THEY GIVE IN APPROPRIATE SOLUTIONS AND ALL RUBBISH ANSWERS WHERE A CUSTOMER DOESNT GET A SATISFYING ANSWER... AND WHEN V ASK FOR THE DETAIL O[censored]SAGE THEY SAY THEY DONT HAVE ACCESS TO BACK END... REASONS THEY GIVE AND WORST ATTITUDE TOWARDS CUSTOMERS.. AND SECOND THING WHEN WE ASK THEM TO REGISTER THE COMPLAIN ABOUT THIS ISSUE THEY SAY THAT IT ILL BE RESOLVED IN 48 TO 72 HOURS...THIS WONT HAPPEN EVEN IN 15 DAYS OF LODGING COMPLAINTS... WHEN WE ASK TO REFUND THE DATA CARD AMOUNT THEY SAY SORRY SIR WE CANT REFUND,, I DONT KNOW HOW TO GET RID OF THESE PEOPLE AND THE WORST THING IS THEY MAKE US TO ROAM TO WEB WORLD 100 TIMES AND THIS PROBLEM DOESNT GET RESOLVED PROVIDED THE CUSTOMERS ARE THE BIGGEST FOOLS HER WHO BUY THIS RELIANCE SERVICE.. NEXT TIME MY DEAR FRIENDS THINK 1000 TIMES BEFORE BUYING THIS RELIANCE PRODUCTS.. THEY JUST WANT TO LOOT PEOPLE AND NOT AT ALL SERVICE ORIENTED... THIS IS MY PERSONAL EXPERIENCE AND I HAVE FACED IT TO THE CORE AND SHARING MY EXPERIENCE WITH U ALL... REGARDS SAMEER Was this information helpful? | |
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please can you give further details such as your mdn no.
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