Reliance Netconnect — Issuing SIM card without consent and forcing customers to pay the bill

Address:

Chennai, Tamil Nadu

Respected Sir,

I was using Reliance Datacard last year for almost eight months , An executive from Reliance called me over the phone and offered a postpaid sim card .He said that it was a special offer for their existing datacard customers.

I said i didn't need any sim card especially a POSTPAID sim , as i am using vodafone sim card for the past six years.But a week later i received a mail in register post and it had a sim card in it wrapped in a pamphlet.

At the end of the month they started sending me the bill for the sim along with the bill for the datacard.I only paid for the datacard but they stopped the datacard service telling me i didn't pay the bill.

Now it has been about six months since the incident and every month they just added the amount to the bill and now it has reached about Rs.1555.yesterday they sent a court notice threatening to take legal action against me.

Never once have i used the sim card ,I have complained several[6] times to the customer care but they didn't respond properly and told me to go to the reliance store nearby. When people from Reliance store called me [every week for the past 2 months] i have politely explained them and they are asking me to call their custimer regarding it.

I haven't given any written or verbal consent for the Sim card but they have sent it and are now trying to extort money from me.

Kindly provide help or guide me as to what i should do to regarding this issue.