| Address: | Chennai, Tamil Nadu |
I have been using reliance datacard since July 2011, but right from day 1 i was facing the problem of no network coverage and low bandwith (as low as 60 Kbps and never exceeded 75 kbps). I was constantly following up with reliance customer care for rectification and assistance, but everytime i get a standard feedback that there is some technical fault / service upgradation in Kolathur area where i live and will get sorted in 1 month. This never happened till Nov'11 when i got really frustrated and called up customer care again to terminate the services. They agreed to terminate the same within 5 days of my call and also promised to give a discount on the monthly bill since i was unable to use the datacard. I was given to understand that my connection has been terminated and discarded the data card. Today, 22nd February i receive a legal notice stating that my connection is still not terminated and i need to clear the dues for the period Dec and Jan. I am surprised and shocked to see this notice since my connection should have been terminated long back in Nov. How can i make payments for the bill post my termination....?? Reliance Communications is trying to cheat me in a big way and forcing me to pay for non-usage. Request to please take this issue forward and advise. Was this information helpful? | 
