Reliance Netconnect — disconnection of data card without any reason

Address:

Maharashtra

My company Gammon India Ltd.,Nagpur procured 3 data cards connections from Hitech Communication, Nagpur (Working for Reliance Internet Services in Nagpur city). This connection having 3 months free usage i.e. no bills to be require to pay for 3 months from the date of activation. But after 20 days all 3 data cards got disconnected. On asking the issue Hitech Communication representative says your all 3 data cards got terminated & you need to pay Rs.1000/- for reactivation. There is no such order given by my company to terminate that all 3 data cards, then how do Reliance do that? For details about the complaint please go through the e-mail communication got with Hitech Communication, Nagpur representative as follows :-

From: Shafat W Qureshi
Sent: Friday, March 22, 2013 12:52 PM
To: 'r[protected]@myreliancemail.com'
Subject: FW: Reliance Data Card

Dear Ashish,

Can you explain me how the 3 numbers got terminated? There is no such termination request given by Gammon India Ltd.

Please reactivate all 3 no.s immediately.

Regards,
Shafat

From: Reception.t&d [mailto:reception.t&[protected]@gammonindia.com]
Sent: Friday, March 22, 2013 11:06 AM
To: Shafat W Qureshi
Subject: FW: Reliance Data Card



From: HITECH [mailto:R[protected]@myreliancemail.com]
Sent: Thursday, March 21, 2013 4:50 PM
To: Reception.t&d
Cc: binodkumar.[protected]@gammonindia.com; kg.[protected]@gammonindia.com
Subject: Re: Reliance Data Card

Dear mam

this 03 is [protected] [protected] [protected] Terminated so plz give me the deta cards i resore line



[protected][protected][protected][protected]

Thanks & Regard
ASHISH
[protected]
Hitech Communications
Khamla Nagpur


----- Original Message -----
From: Reception.t&d
To: 'Hitech Communications'
Cc: binodkumar.[protected]@gammonindia.com ; kg.[protected]@gammonindia.com
Sent: Thursday, March 21, 2013 12:27 PM
Subject: Reliance Data Card

Dear Sir,

As per our Discussion about the data card no: [protected], Which is Not working.
The scan copy of received bill is forwarded to you. The Chq no;005002 with Payable amount 14790/- which is paid on Dated 08/03/2013.
Kindly Start the data card as soon as possible.


Thanks & Regards
Mrs. Sneha Meshram,
Gammon India Ltd