Reliance Netconnect — False entry of name and address | |||
I did purchase a reliance netconnect from reliance world - kesavadasapuram pattom p.o. trivandrum kerala on the 29the April 2012 and i was given an modem zte ac 2737 withe a plan 3monthe 750 for rupees 2523 withe an invoice no:[protected] and mdn [protected]. to my surprise i found my first bill which was sent by my mail had a different name and address.., but i had already given my driving license for address proof and a photograph was also taken from me. when i called the executive Mr. abhilas he accepted to change thee name and address telling that it was a mistake .. but now after three bills it has still not been changed and now they say it cannot be done and i have to go for a new modem .... kindly help to go about it... according to their office itself, they say it has been wanted done for thee sake of sales target................ Was this information helpful? | |||
2 Comments | |||
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" Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
"
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
"
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare"