[Resolved]  Reliance Netconnect — Fraud Plan Promised

Address:

West Delhi, Delhi

I took an internet connection from reliance and was given a data card for Rs 2000/- stating that you dont need to pay anything in first month for unlimited usages. And thereafter have to pay just 799/- per month for unlimited usages every month.

I received a bill in first month for 346/-. When i contacted customer service,they advised that i have to take care of that bill as the usages has exceeded the maximum usages limit ( as per them which has been fixed at 20 GB - without informing me). The customer care also advised that from next month i have to pay 1500/- (not 799/-) which is the monthly rental for unlimited usages.

I have been cheated by Reliance and they are not ready to give any concrete solution on this transferring the blame on sales team which is non contactable as of now.