[Resolved]  Reliance Netconnect — NetConnect Activation - Disappointed with Reliance services

Address:

Bangalore, Karnataka

Greetings of the day!!

This is regarding Reliance NetConnect activation, I
would like to bring to your notice that I am highly disappointed with Reliance
services. I had bought NetConnect along with Dell laptop
scheme.

I approached Relaince web world on last Wednesday, 20th Oct 2010 (JP Nagar branch) and the executive (Pradeep) told that 2 days are required to get the

reliance phone number (NetConnect number, starting with 93XXXXXXXX) for my datacard. I went on this Monday and I didn't get a proper response. The executive

told to come on Tuesday and he took my number so that he can call me for coming on the same day. I didnt recieve any call from him after that, also the

number he provided me as his contact was not answering ([protected] - Jayanagar 5th block branch).
I thought of going wireless as there was time constriants for the wired connections. I appreciate a swift response from your side as I am badly in need of

internet connection due to some of my job related issues. It will be great if you can do the activation by today as I am waiting since a week. All the

required documents (ID proof, local address proof. photos) are shown at the web world.

I visited Web world again on 28th Oct (yesterday) and I got an update that the excutive's shift timing is over and he left for the day. Moreover the system

is down and so they can't see my request status. She told that the executive will call me today and I didn't recieve any call. When I tried calling the

branch the number is switched off.


My details are:
Name: Binu Sooryachandran
Cell# [protected]
Data card details:
Model: AC2736
SKU CODE: CDZT10Z1
RSN: RZTCDC[protected]
MSN: MZT[protected]
MEID: A000001F71670C

It was fine if the executive had informed me that there will be delay because of 'so and so' reasons . .

I am highly disappointed and frustrated due to the
mental harrassment caused because of your irresponsible response as I was badly in need of internet connection. However I am marking a copy of my e-mail
to the consumer court forum.

I look forward to hearing from you with a solution to my problem at the
earliest

Regards,
Binu
[protected]